We are looking for a trilingual FR/NL/EN Administrative Officer to join our team. You will handle the administrative management of client files, while maintaining contact with clients by phone and email to ensure smooth follow-up.
Responsibilities
* Manage and process client files accurately and efficiently.
* Communicate with clients by phone and email regarding their requests.
* Ensure proper documentation and follow-up of administrative cases.
* Collaborate with colleagues to ensure seamless workflow.
* Provide excellent customer service and maintain positive relationships.
* Work independently with strong attention to detail.
Profile
* Excellent communication skills, both written and verbal.
* Strong administrative and organizational abilities.
* Customer-oriented with experience in administrative client management.
* Ability to work autonomously and integrate into a team.