Direct message the job poster from Elite Associates
Recruitment Consultant - European HQ & RetailResponsibilities
Support the Store Director in inspiring, leading, and developing a diverse team to deliver outstanding results in sales, service, and operational excellence.
Act as a day‑to‑day leader on the shop floor, setting pace and standards for client experience and sales performance.
Provide real‑time coaching and feedback to team members to build capability and drive continuous improvement.
Assist in identifying and nurturing internal talent, supporting succession planning and career progression within the store.
Lead onboarding and integration of new team members.
Champion the Brand Experience on the shop floor, ensuring every client receives a personalised and memorable journey.
Manage client flow and floor coverage to maximise service standards and minimise wait times.
Partner with the Store Director to deliver training, briefings, and role‑plays that reinforce luxury service and clienteling best practices.
Build strong relationships with clients and support team members in developing their own client books and loyalty.
Ensure that visual merchandising and in‑store presentation reflect the brand’s identity and seasonal campaigns impeccably.
Support the Store Director in driving sales, profitability, and KPIs to exceed targets.
Contribute insights on local market trends and competitor activity to inform business decisions.
Personal Profile
Significant experience in a retail management role, ideally within luxury fashion or premium retail.
Proven ability to coach and develop high‑performing teams in a fast‑paced environment.
Strong understanding of luxury client expectations and the art of clienteling.
Commercially aware with the ability to analyse performance and identify growth opportunities.
Excellent communication, interpersonal, and problem‑solving skills.
Ability to act strategically and operationally while role‑modeling brand values.
Seniority Level
Mid‑Senior level
Employment Type
Full‑time
Job Function
Management, Business Development, and General Business
Industries
Retail, Retail Apparel and Fashion, and Retail Luxury Goods and Jewelry
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