1. Analytics and Reporting:- Manage and consolidate data from various sources to generate comprehensive reports on agent performance, market trends, and competitive analysis.- Utilize advanced analytical tools, including Excel and Power BI, to extract valuable insights from data.2. Competitive Analysis:- Conduct in-depth competitive analysis by researching and monitoring industry competitors.- Analyze competitors' pricing strategies, market share, and customer base.3. Agent Relationship Management:- Serve as point of revenue support for agents, addressing their concerns, and providing data-driven solutions to improve their business in terms of commissions, rates and/or transactions required.4. Market Research:- Continuously monitor the market and track changes in exchange rates, identifying potential effects on agent activity.- Analyze market trends to recommend strategic adjustments.5. Performance Evaluation:- Regularly assess agent satisfaction with the company's (revenue) and identify areas for improvement. (CC, RA, Fx)6. Geospatial Analysis:- Utilize tools such as Google Earth to map the locations of key agents and their nearest competitors, optimizing exchange rates to benefit agents.7. Reporting and Action Planning:- Generate periodic reports for management, providing insights into daily production, agent performance, and geographic trends.- Collaborate with stakeholders to develop action plans for business development based on the data analysis.8. Exchange Rate Optimization:- Collaborate with agents to improve exchange rates, comparing them with competitors and considering factors such as distance and agent potential.- Desirable, but not mandatory bachelor's degree in Finance, Administration, or Economics.- Previous experience in sales and/or customer service will be a plus.- Strong analytical skills with proficiency in Excel and desirable Power BI.- Understanding of exchange rate management and its impact on business activities.- Strong aptitude for negotiating with agents, understanding their needs, and finding mutually beneficial solutions.- Excellent verbal and written communication skills, essential for conveying value propositions and building strong relationships with agents.Hoy en día la gente se mueve por un futuro mejor. Como empresa líder en la transferencia de dinero, Ria se compromete a ayudar a empresas y particulares a prosperar mediante la transferencia rápida y segura de fondos a través de las fronteras a un gran valor.Nuestro trabajo consiste en hacer llegar el dinero de nuestros clientes, ganado con tanto esfuerzo, directamente a las manos de quienes más lo necesitan. Al ofrecer a nuestros clientes un servicio veloz, cómodo y seguro, hacemos llegar el dinero a donde importa de forma asequible. Contribuimos a ayudar a comunidades, familias y personas a salir adelante.Somos personas al servicio de personas y nunca, nunca lo olvidamos.