TITLE: Order Administrator
DEPARTMENT: Supply Chain
REPORTING TO: Senior Manager Order Amin
OFFICE LOCATION: Madrid
ROLE TYPE: Hybrid, Full-time
IPC is a global fintech company that puts people at the center of innovation. With a strong global footprint, we empower financial institutions and capital markets with advanced cloud-based trading communications and managed connectivity solutions.
Through our portfolio of communications and connectivity solutions, we focus on solving business challenges and adapting to regulatory changes in the fast-paced global financial markets. This enables our clients to maintain consistent market access, a strong competitive advantage, and enhanced operational efficiency.
Join a team that is dedicated to delivering groundbreaking products and making a significant impact on our clients' success.
Role Overview:
Review customer orders for accuracy, completeness, and dates. Consult with branches, customers, and other departments for order shipment.
How You Will Make an Impact:
Sales Order Administration
* Communication with Ops Manager, Project Manager and Branch Sales administration
* Analyse & validate Oracle Sales order content (Part Number, Sales Item, etc)
* Amend & modify Orders as required.
* Manage & solve issues.
* Provide Support to clean Sales Orders in Oracle & PMPortal
Sales Order fulfilment
* Manage Sales Order shipment dates.
* Check availability of equipment to guarantee shipment date.
* Communicate with Project Manager on delivery commitment.
* Escalate when required to support Project Manager delivery request.
* Process Purchase Requisition for Third Party Parts
* Obtain and communicate logistic requirements for orders.
* Launch Oracle delivery by providing Pick list to Logistics.
* Follow up of shipments with Logistics team to inform the PM/Branch
* Utilize Excel Tool created to manage allocation.
Essential Skills and Experience to be Successful in this Role:
* 2-to-5-years work experience in Supply Chain / Order Administration / Order Fulfilment role.
* Experience with ERP; Oracle preferred.
* C1 English.
* High tech international environment.
* Excellent people, listening, writing and telephone skills.
* Ability to work across functional boundaries.
* Ability to successfully manage multiple priorities.
* Excel skills including the ability to do macros, pivot tables and v-lookups.
What's in It for You?
At IPC, your compensation is only part of the package. We are committed to investing in a range of programs and initiatives to improve the overall experience of our employees.
In addition to a collaborative, high-performing team environment, we're pleased to offer benefits including:
* Competitive Base Salaries
* Benefits Package:
* Private Enhanced Health Insurance
* Pluxee Restaurant Pass
* Pluxee Transport Pass (only for Hybrid positions)
* Remote Allowance (only for remote positions)
* Additional Benefits:
* Access to Flexible Retribution Scheme
* Additional Time off for Charity Work and Volunteering
* Tuition Reimbursement Program
* Certification Bonus Program
* Access to "IPC University" (our Internal E-Learning Platform)
* Access to LinkedIn Learning
* Access to Babbel+ Platform and Local Language Training Program
* Wellness Program (including access to Modern Health Platform)
* Employee Referral Scheme
Further information about your benefits will be provided during your onboarding process.
Additional Information:
At IPC, we believe that hybrid working creates an inclusive, flexible environment where employees can perform at their best, and teams can collaborate, innovate, and celebrate successes together. We spend around 60% of our time in the office and around 40% of our time working remotely. Some employees may be required to work from the office or client sites more than 60% of the time, if required by their role and/or client needs.
Your precise work schedule will be determined by you and your Line Manager before commencement of employment with IPC.
You can explore more about our culture, offerings and commitment on and
IPC's Work Culture:
The IPC work culture is one that fosters inclusion, prioritizes innovation, and maximizes potential. We are a global ecosystem, full of diverse people that together made IPC what it is today.
Our strength as an organization is the sum of our different backgrounds, perspectives, skills and geographies; supported by an ironclad commitment to constructive dialogue and open-mindedness.
We live and breathe our commitment to innovation by embracing bold ideas, seizing new opportunities and striving for excellence. Our people have continued to deliver ground-breaking solutions to our clients for over 50 years.