Overview
Darwinex Madrid, Community of Madrid, Spain. Darwinex is a Peer-to-Peer (P2P) Asset Manager and a broker regulated by the FCA (UK) and CNMV (EU), committed to delivering cutting-edge trading technology that connects traders and investors. We support talented traders in developing their skills, building a verifiable track record, and accessing meaningful third-party capital. Trader strategies are listed on our DARWIN Exchange, providing regulatory coverage and enabling traders to attract investor capital in exchange for performance-based success fees.
What you will find
Great culture
For five consecutive years, Great Place to Work has recognized us as an exceptional workplace. We're incredibly proud of this achievement because at Darwinex, our people are our greatest asset. Darwinex has been recognized as one of the Best Workplaces in Spain.
Crucial mission & big challenge
You'll have the opportunity to join a fast-growing FinTech company and work alongside some of the brightest minds in technology and investments. This is a unique chance for the right candidate to build a strong career with one of Europe's most disruptive FinTech startups.
What are we looking for?
Darwinex is seeking professionals with 1 year of experience in back office, payment support, and/or AML functions. You will be responsible for assisting with customer payment transactions, ensuring compliance with regulatory requirements. Additionally, you will handle various back-office tasks involving banks and card payment processors. Your role will be key to supporting ongoing operations across the organization. You will join our Back Office team, providing support to the Finance and Compliance departments. This position will also involve Customer Support (CST) processes. If you're eager to be part of a growing startup and thrive in an international environment, this is the place for you.
Welcome to the jungle
Responsibilities
- Ensure all payment transactions are processed accurately and promptly, following standard operating procedures.
- Monitor settlements, transfers, and payment providers; report daily balances directly to the Treasury Area.
- Perform day-to-day compliance activities aligned with AML obligations.
- Manage internal procedures related to clients' personal and bank information.
- Provide constructive feedback on processes to improve efficiency, service quality, and risk management.
- Create, maintain, and enhance internal compliance processes essential for daily business operations.
- Update company records with the latest treasury and compliance information.
- Handle payment incidents and queries by coordinating with banks, payment providers, and other departments.
- Support audits and internal reviews within the Finance and Regulatory Compliance areas.
- Managing and overseeing client bank accounts.
- Resolving client inquiries related to our products.
Requirements
- 1 year of experience in back office, payment processing, AML, and/or accounting roles.
- Excellent written and verbal communication skills in both English and Spanish.
- Integrity and honesty are essential values for the candidate.
- Outstanding attention to detail.
- Diligent, proactive, and able to work independently.
- Strong organizational skills to manage heavy filing and record-keeping tasks.
- Customer-focused, with the ability to meet deadlines, multitask, and prioritize workload effectively.
- Effective analytical and critical thinking skills, capable of independently solving problems.
- Preferred: Bachelor's degree in Finance, Economics, Business Administration, or Law.
- Strong team player with the initiative to support the team.
- Able to complete allocated tasks with focus and in a timely manner.
- Ideally familiar with payment schemes such as SEPA, SWIFT, and others.
- Based in the Madrid area.
- Experience in Back Office, KYC, and AML within financial institutions.
- Solid knowledge of financial products and the financial industry.
- Proficiency in additional languages is a plus.
- Opportunity to join a fast-growing FinTech company alongside top talents in tech and investments
- Flexible working hours
- Dedicated training budget for your professional growth
- Adaptable compensation options (transport card, meal vouchers, health insurance, and more)
- Partially remote work arrangements
- Regular team events to foster collaboration and fun
- Office in the heart of Madrid
- A supportive and friendly team environment
Seniority level
- Associate
Employment type
- Full-time
Job function
- Administrative and Finance
#J-18808-Ljbffr