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Business Analyst / Project Manager (Pharmaceutical sector), Badajoz
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2685096004499275776324634Job Views:
1Posted:
23.07.2025Expiry Date:
06.09.2025Job Description:
Omega CRM Consulting is looking for a Business Analyst / Project Manager to collaborate with a top 15 global pharmaceutical company.Responsibilities:
Optimize service operations process and supporting systems to reduce workload, enhance reporting/forecasting transparency, and track SLAs.Manage project scope, timelines, and communications as a project manager.Identify requirements and ensure project objectives are met as a business analyst, working with service owners, product owners, and delivery teams.Manage operational tasks for the Service Operations Platforms.Support daily operations of the Service Operations Platforms.Assist in onboarding and training for Production Partners.Experience:
Experience in Project Management and Business Analysis in the IT sector.Knowledge of service operations processes, including process mapping and requirements gathering.Experience with service operation tools like JIRA and ServiceNow.Experience working in SCRUM environments.Strong analytical and problem-solving skills.Experience with LMS platforms is a plus.What We Offer:
Permanent contract.Flexible schedule to balance professional and personal life.Training & certifications with official recognition from main partners.Home office options.Flexible benefits such as transport tickets and meal vouchers.Health insurance.Our commitment to societal betterment through Omega in Action initiatives.About Us:
We are a global digital company dedicated to accelerating business experiences through technology and data, focusing on Customer Omnichannel Experiences across various industries. As one of the top Salesforce partners in Europe, our diverse team of over 530 professionals from 24 nationalities is committed to innovation, knowledge, and team well-being, guided by our core values:
Talent, Flexibility, Commitment, and Innovation. We believe in growing together.
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