Pb Controller Admin Lead /b /p ulli Hybrid / Barcelona /lili Full-Time /lili Junior–Mid /lili Immediate Start /li /ul p Reports To: CEO /pp Scope: Operations, Logistics, Customer Experience, Finance, HR Admin /pp Compensation: Competitive salary based on experience /pp Language: Fluent English required; Spanish a strong plus /p pb About FloraQueen /b /pp FloraQueen is a leading European gifting platform delivering flowers, gift baskets, personalized gifts, and curated experiences across 100+ countries in 9 languages. We serve millions of customers at life#39;s most meaningful moments — birthdays, anniversaries, celebrations, and connections across borders. /pp We are entering our most exciting chapter: transforming into an AI-powered operation where automation and agents reshape how we work across every department. We are building fast, and we need the right people to make it happen. /p pb The Role /b /pp We are looking for a controller and operational Admin who is equal parts executor, problem-solver, and AI-native builder. You will be the operational core of the company — the person who makes sure things run, issues get resolved, partners perform, customers are delighted, and finances stay in order. /p pb What You#39;ll assist the CEO and the COO in the following: /b /p ulli Operations /li /ulp Day-to-day operational management of our partner network /pp Price negotiation with operational suppliers /pp Stock and product control /pp Warehouse forecasting and inventory planning /pp Incident management and claims resolution /p ulli Carriers Logistics /li /ulp Manage carrier relationships and delivery performance /pp Negotiate rates and service level agreements /pp Resolve delivery incidents and claims /pp Drive continuous improvement in last-mile service quality /p ulli Customer Florist Experience /li /ulp Lead end-to-end customer experience improvement /pp Strengthen and grow our local florist partner network /pp Onboard, develop and retain florist partners across our network /pulli Act as the internal voice of both end customers and florist partners /li /ul ulli Finance Control Admin /li /ulp Invoice control and reconciliation across operations /pp Carrier billing management and claims /pp Support the finance and procurement function /pp HR admin support: holidays, team perks, coworking reservations /pp Direct executive assistance to the CEO on day-to-day business needs /p pb AI Automation — A Core Part of the Role /b /pulli Working with our developer team to use AI tools, build and manage automations across all areas you own /lili Identify repetitive or manual processes and replace them with smarter workflows /lili Tools like Make, Zapier, Notion AI, or similar — or the willingness to learn them fast /lili We don#39;t expect you to be an engineer. We expect you to be curious, resourceful, and hands-on /li /ul pb What We#39;re Looking For /b /p pem Non-Negotiables /em /pulli1–3 years of relevant experience — In operations, business administration, logistics, or a similar hands-on role. /lili Genuine interest in AI automation — You#39;ve used AI tools in your work or you#39;re actively learning. You see automation as an opportunity, not a threat. /lili Operator mentality — You close loops. You follow up. You don#39;t let things fall through the cracks. /lili Fluent English — Written and spoken. Spanish is a strong plus. /li /ul pem The Person /em /pulli You are highly organized and detail-oriented — without losing sight of the bigger picture /lili You#39;re comfortable dealing with suppliers, carriers, and partners directly /lili You move fast and finish things. Urgency is a default, not a mode /lili You#39;re honest about what#39;s working and what isn#39;t /lili Experience in e-commerce, logistics or marketplace businesses is a plus /li /ul pb Why FloraQueen /b /pp→ Direct access and collaboration with the CEO /pp→ A business with genuine scale: 100+ countries and millions of customers /pp→ You#39;ll be at the frontier of AI-native company building — not as a side project, but as the central mandate /pp→ A fast-moving environment where your impact is visible and immediate /p pb How to Apply /b /pp Send your application to: /pp Please include: /pulli A short note — not a cover letter — on why this role and why now for you /lili A specific example of how you#39;ve managed to convert a complex operation to a simple process, or similar example. /lili Your LinkedIn or a brief CV /li /ulp We will respond to every application personally. We are not looking for the most polished candidate — we are looking for the right one. br/p