HBX Group is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team HBX Group, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide.
JOB DESCRIPTION:
This role is responsible for daily analysis of the potential fraud risks, managing the E2E fraud protocol trying to minimize fraud costs and support our clients and suppliers reporting the key figures
This role must also detect potential new risks and propose security measures to control it.
This role must also be responsible of managing relationships with Fraud suppliers
1. Detect fraud by analyzing potential fraudulent bookings, VCC payments and CC payments
2. Detect fraud by analyzing fake clients, hotels and hoteliers committing illegitimate activities
3. Reducing the Fraud cost by Managing the E2E fraud protocol with all the internal and external stakeholders
4. Updating Client´s