Do you want to grow your career in digital advertising while managing international clients in Barcelona? Our client is looking for a Nordic-speaking Account Manager to drive customer success and long-term revenue growth in Spain.Join a dynamic environment where you will manage and expand an existing portfolio of customers, deliver tailored advertising strategies, and optimise campaign performance. Benefit from a hybrid work model, continuous training, and strong career development opportunities.
About the companyOur client is a global leader in customer experience management and contact center services, delivering exceptional customer care in over 35 languages. With a diverse team across multiple countries, they provide first-line support and technical assistance for leading international brands in a dynamic and inclusive work environment.
What will you do?Manage a portfolio of customers advertising on the platform, acting as their main point of contact and trusted advisorDevelop a deep understanding of customer goals, challenges, and marketing objectivesCreate and present tailored digital advertising strategies that drive measurable resultsIdentify upsell and cross-sell opportunities to maximise customer investment and revenue growthConduct regular meetings to review performance, share insights, and optimise campaignsBuild and maintain long-term relationships to ensure satisfaction, loyalty, and retentionProvide excellent customer service by resolving issues and offering effective solutionsWork with KPIs and revenue targets, consistently achieving or exceeding expectationsMaintain accurate account and pipeline data in CRM systems such as SalesforceStay updated on product developments, industry trends, and client needs
Candidate profileNordic language level of C2, and C1 level of English (written and spoken)
(Norwegian or Swedish or Danish).Minimum 18 months of experience in sales, account management, or a client-facing roleProven ability to manage and grow a portfolio of customersStrong experience in digital advertising or online marketing solutions is a plusAbility to build trust quickly and manage relationships with multiple stakeholdersExperience with CRM systems such as SalesforceStrong analytical mindset with the ability to turn data into actionable insightsExcellent communication and presentation skillsProactive, goal-oriented, and adaptable in a fast-paced environment
Employer offersFull-time (39 hours/week) hybrid position in BarcelonaCompetitive salary with performance-based bonusReferral program with attractive incentivesContinuous training, certifications, and development programsClear career growth opportunities within an international companySupportive team environment with coaching and ongoing development
About BarcelonaBarcelona offers a unique blend of professional opportunities and high quality of life, with a sunny climate, vibrant culture, and international atmosphere. From beautiful beaches to a thriving business hub, it is an ideal destination to grow both personally and professionally.