* Offer basic technical support in infrastructure services, responding to issues and providing assistance.
* Contribute to infrastructure projects and tasks, gaining hands-on experience and knowledge.
* Assist in monitoring and basic troubleshooting of infrastructure systems.
* Work with the team to meet infrastructure needs and support daily operations.
* Assist in the development of infrastructure documentation, such as incident logs and records.
* Show eagerness to learn and grow in a technical role.
* Develop foundational technical skills and knowledge.
* Follow established best practices and standards in infrastructure service delivery.
Job Description
Essential Job Functions:
* Offer basic technical support in infrastructure services, responding to issues and providing assistance.
* Contribute to infrastructure projects and tasks, gaining hands-on experience and knowledge.
* Assist in monitoring and basic troubleshooting of infrastructure systems.
* Work with the team to meet infrastructure needs and support daily operations.
* Assist in the development of infrastructure documentation, such as incident logs and records.
* Show eagerness to learn and grow in a technical role.
* Develop foundational technical skills and knowledge.
* Follow established best practices and standards in infrastructure service delivery.
Basic Qualifications
* Bachelor's degree in a relevant field or equivalent combination of education and experience
* Typically, 3+ years of relevant work experience in industry, with a minimum of 1 year in a similar role
* Proven experience in infrastructure technology analysis
* Proficiencies in data analysis and a basic understanding of technical concepts
* A continuous learner that stays abreast with industry knowledge and technology
Other Qualifications
* An advanced degree in a relevant field is a plus
* Relevant certifications, such as CompTIA A+, AWS Certified Cloud Practitioner, or Microsoft 365 Certified: Fundamentals, are a plus
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* Nivel de antigüedad
Intermedio
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