* You are responsible to provide food and beverage service according to Nikki Beach brand standards, guidelines, and procedures
* Be fully knowledgeable of the beverage program and the recipes of all the cocktails on the menu.
* Providing an exceptional guest service experience to all guests
* Ensure that the fridges are always stocked and in a presentable manner.
* Preparing alcoholic or non-alcoholic beverages for the bar and guests
* Interacting with customers, taking orders, serving, and mixing ingredients to prepare cocktails
* Following recipes correctly and maintaining consistency
* Recommending and suggesting specialties to the guests through menu knowledge and suggestive selling techniques
* Processing payments
* Cleaning of bar supplies
* Following health and safety serving regulations
* Complying with all food and beverage regulations
* Verifying age requirements
* Restocking and replenishing bar inventory and supplies
* Staying guest focused and nurturing an excellent guest experience
* Ensuring maximum guest satisfaction
* Following all opening, daily and closing duties
* Anticipating guests' needs and responding urgently and appropriately to guests concerns and requests
* Handling all guest complaints in a professional manner and contacting your manager when necessary
* Following closing cash out procedures
* Arriving to work punctually, wearing a clean and correct uniform, and maintaining a high standard of personal appearance and hygiene
* Maintaining a good teamwork relationship with colleagues
* Must attend and participate in staff training and daily lineup meetings
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