YOUR MISSIONS
As a Senior Oracle HCM Cloud Consultant, you will join the RUN team within our Cloud Service Center and act as a functional expert, playing a key lead and coach role for both consultants and clients.
1) AMS – Support & Continuous Improvement
* Handle L3 topics: analysis, troubleshooting, resolution, workaround definition and follow‑up until stabilization.
* Drive service quality: SLAs, prioritization, KPIs, structured communication and risk management.
* Organize and secure deployments: releases to production, fixes, regression testing, documentation and knowledge transfer.
* Advise clients on adopting Oracle quarterly updates: impacts, trade‑offs and business value.
2) Lead / Coach – Team Reference
* Serve as a go‑to person for consultants: coaching, support on complex cases and skills development.
* Structure and maintain best practices: templates, guides, checklists, configuration/support standards and knowledge capitalization.
* Contribute to the operating model: coaching junior consultants, workload management and arbitration/prioritization.
* Help improve delivery methods (quality, industrialization, documentation, tooling).
3) Client Interface & Governance
* Own the day‑to‑day relationship on your scope: steering, follow‑up, action plans, expectation alignment.
* Turn pain points into optimization opportunities: rationalization, securing operations, process simplification.
* Collaborate with project teams (Build to Run transition, stabilization, hypercare).
YOUR PROFILE
* You have proven senior‑level experience in HRIS AMS (Application Maintenance Services).
* You know Oracle HCM Cloud and have expertise in one or more areas: Core HR (mandatory), ORC, Performance, Learning, Compensation, and others (certifications are a plus, not required if you have strong hands‑on experience).
* You demonstrate a reference/lead mindset: rigor, pedagogy, ability to structure, prioritize, and grow a team.
* You are comfortable in a multi‑stakeholder environment: operations, HR, IT, vendor/publisher.
* Your level of English or/ and French is fluent.
WHAT WE OFFER
* A highly stimulating and fulfilling work environment with international development.
* Rapid career growth with numerous opportunities for development (horizontal & vertical): international mobility, training, and certification.
* A good work-life balance with remote working possibilities.
* A good working atmosphere on a daily basis: quarterly team evenings, annual seminar.
* We are Happy at Work certified and continue to listen to our employees. If you value a culture that respects diversity, individual courage, integrity, excellence and encourages team collaboration, HR Path is the place for you.
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