<p> Geneve 1989 is hiring a Customer Support specialist to join our online sales team for luxury watches and jewelry. Our offices are in the south of Gran Canaria. </p><p></p><p> This role is built for someone who has started their career in customer support and wants to grow into a management position in the luxury industry. You will work directly with international clients, learn the world of high-end watches and jewelry from the inside, and build the experience you need to lead the customer experience from sales to fulfillment and after-sales. </p><p></p><p><strong> What you will do </strong></p><p>• Advise and sell to clients over phone, video call, WhatsApp, live chat, and email </p><p>• Help customers choose the right watch or piece of jewelry </p><p>• Follow up on leads and close sales </p><p>• Coordinate shipments </p><p>• Handle customer complaints with care and professionalism </p><p>• Manage customer reviews and responses </p><p>• Support the boutique team for a smooth omnichannel experience </p><p>• Use our CRM and digital tools day to day </p><p></p><p><strong> What you need </strong></p><p>• Experience in a customer support role (must-have)</p><p>• Fluent English and Spanish (must-have)</p><p>• Other languages — German, French, or Nordic languages — are a plus </p><p>• Confident with digital tools and online communication </p><p>• Organized, proactive, and detail-oriented </p><p></p><p><strong> What we offer </strong></p><p>• A clear path to grow into a management role in the luxury industry </p><p>• Full-time contract </p><p>• Fixed salary plus sales incentives </p><p>• Ongoing training on luxury brands </p><p>• A team and culture that pushes you to grow </p><p>• Offices in the south of Gran Canaria </p><p> </p><p> If you are ready to turn your customer support experience into a career in luxury, we would love to meet you. </p>