Remoto: Teletrabajo
Today, we are the largest rental housing operator and developer in the US and one of the largest global investment management companies, delivering industry-leading services to investors, clients, and residents. We offer unrivaled professional development and career growth opportunities to our team members and look forward to welcoming you to Greystar, where our people are what make us the General Leader in Rental Housing. The Sales & Leasing Manager is responsible for coordinating and delivering the leasing and reservations activities which achieve budgeted revenue, occupancy priorities, resident retention and leasing goals and objectives. The Sales Manager will build, manage and scale our central leasing team and will be supported by a team of leasing executives to deliver exceptional results. In addition, this role will be the leader and subject matter expert for the leasing performance of our portfolio.Work closely with the marketing team to define lead generation strategies across digital and offline channels.Design and implement a scalable sales process to handle inbound and outbound student leads, optimizing conversion at every stage.Sales Execution & PerformanceSet clear KPIs, monitor daily performance, and drive continuous improvement in response times, booking rates, and NPS.Sales Enablement & PlaybooksCreate and maintain sales playbooks, scripts, and conversion tools for both the central sales team and on-site operational staff.Train and support operations teams to confidently handle sales conversations and close bookings.Manage and coach a team of 2 sales/leasing executives, ensuring focus, motivation, and goal achievement.Foster a performance-oriented and customer-obsessed culture across the sales and operations ecosystem.Represent the brand in student-focused events and support B2B2C partnerships when needed (e.g. with universities or agencies).5 years of B2C sales experience, preferably in student housing, real estate, hospitality, or education.Strong knowledge of digital lead funnels, CRM/PMS systems, and conversion tactics.Proven track record designing sales processes that convert leads efficiently and at scale.Passion for creating structured playbooks and training materials that empower frontline teams.Fluent in Spanish and English; other languages (e.g., French, Italian, German) are a plus.Deep understanding of student behavior, booking windows, and decision drivers.Proficient in using CRM/PMS and sales tech tools (e.g., Salesforce, HubSpot, automated workflows).Experience in sales and marketing event delivery would be advantageous.Healthcare: Health insurance (including company-paid opportunities) with competitive dental (US Only) and vision options where available. Retirement Planning: Competitive retirement savings plans including employer-matched 401(k) plans (US Only) and country-specific Pension Schemes.Paid Time Off: Generous PTO, sick leave, personal days, and company holidays; Professional Development: Ongoing support for career advancement and corporate training.