This position oversees all the administrative and technical actions to ensure that the invoicing process is managed within required deadlines and in accordance with internal financial procedures, coordinated with cash collection actions and customers.
The other 50% of the time, this position will manage the internal car fleet of the company.
Operations
* Manual invoicing of equipment maintenance and leasing contracts, as well as hemodialysis sessions.
* Mailing/Emailing of electronic and non-electronic invoices from NephroCare E-Services.
* Control and follow up of the Return Material Reports of the clients, necessary to make credit notes, with Logistics and Transport Agencies.
* Making credits and debits in the event of returns and incidents in invoices.
* Filing and registration of the documentation corresponding to the debits and credits (Facet Control) made to rectify incidents in invoices.
* IPACE controls management.
* Interlocution with clients about claims and requisitions to resolve issues related to invoices.
* Coordinate actions with the billing team to achieve invoicing objectives.
* Request to change master data in customer accounts.
* Tracking of blocked orders and unblocking management in SAP in coordination with the Cash Collection Manager.
* Monitoring different situations from customer invoices, from the Edicom platform.
* Upload NephroCare electronic invoicing to platforms in each region as needed.
* Monitoring the status of electronic invoices, FMC Spain and NephroCare, coordinating corrective actions with the billing team.
* Maintain fluid communication with the commercial team (Commercial Excellence, Customer Services, and Sales) regarding information related to invoices (NC and Product Business).
* Collaborate closely with the Cash Collection Manager in preparing data as requested by external and internal auditors.
* Proactively collaborate in internal projects and implement new solutions, national or international, that impact the billing process and local business.
* Initiate and propose any type of improvement that impacts invoicing and cash collection processes.
* Raise any technical incidents regarding billing systems to the Netcare team, as well as initiate functional and configuration improvements for users (according to budget and Accounting Head guidelines).
* Support current activities to emphasize and reinforce growth, development, and advancement by ensuring customer-oriented, value-adding solutions.
* Create efficient and effective management, organizational, and operational structures.
* Establish and promote strong working relationships with HQ as well as counterparts and Business Partners in EMEA functions.
* Stimulate cooperation and exchange of knowledge and experiences between all organizational units.
* Car fleet documentation control, including contract renewal, new assignments, and withdrawals, as well as administrative traffic ticket management.
* Ensure the correct delivery of vehicles in compliance with the company's quality standards.
* Collaborate in the creation and implementation of a new car fleet policy.
Quality, Legal & Compliance
* Follow and comply with all relevant FME policies, guidelines, manuals, and SOPs in their current versions (“FME Policies”).
* Keep updated about the current version of the FME Policies relevant to your role and integrate corporate values into daily business.
Ideal Profile Requirement
* Graduate in Business or Economics is a plus.
* Specialized modules in finance.
* Minimum of 3 years of previous experience in similar positions.
* Experience in healthcare companies is a plus.
* High level of proficiency in Excel; SAP Finance is a plus.
* Project management digitalization is a plus.
* Experience with business intelligence tools is a plus.
* 2-3 years of experience with accounting and invoicing programs.
* Experience with SAP or Finance ERP is preferable.
* High level of English proficiency; fluent in writing, speaking, and reading.
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