About the company:
At NIIT, we’re transforming the way the world learns, for the better. That’s why the world’s best run learning functions across 30 countries trust us with their learning and talent. Since 1981, we have helped leading companies transform their learning ecosystems while increasing the business value of learning. Our comprehensive, high impact managed learning solutions weave together the best of learning theory, technology, operations, and services to enable a thriving workforce.
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Digital Success ManagerDuration:
Full Time Contract (12 Months)
Location:
Spain / Europe (Remote)
Job overview:
We are seeking a Digital Success Manager (DSM) to provide ongoing training and operational support to our SkillsBuild partner organizations during onboarding, activation, implementation, and growth of the program.
Key responsibilities:
Support the SkillsBuild Implementation Manager and CSR Managers to drive program delivery and meet targets.
Deliver training and operational support, including platform demos, learner engagement, community activities, and webinars.
Share knowledge of the SkillsBuild platform and portfolio with partners.
Help partners identify key competencies, training, and activities to activate and engage learners.
Build communities, identify volunteering opportunities, and learner success stories.
Support marketing and communication campaigns for SkillsBuild.
Participate in the global DSM community for best practices and support.
Candidate requirements:
Good technical acumen and comfortable with technology.
Experience in teaching or online training and creating development plans.
Operational support and troubleshooting experience.
Experience with digital learning platforms.
Knowledge of emerging technologies like AI, Cybersecurity, Data, Cloud, and Software Development.
Understanding of digital upskilling challenges and regional job markets.
Familiarity with academic, non-profit, NGOs, and training providers focused on employment.
Global perspective with relationship-building skills.
Adaptability to different environments and cultures.
Skills and competencies:
Presentation and online facilitation skills.
Strong communication skills, confident in engaging with senior figures.
Customer and partner relationship skills.
Project delivery experience.
Self-motivation, organizational skills, curiosity, creativity, adaptability, and growth mindset.
DSM roles include training on the SkillsBuild platform, ongoing support from CSR specialists, and opportunities for career growth in CSR and digital ecosystems. Knowledge of SkillsBuild is a plus.
NIIT is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.
Original job posting can be found on Kit Empleo:
https:
//www.Kitempleo.Es/empleo/219867294/fy419-digital-success-manager-caceres/?utm_source=html
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