Title - Playbook Designer
Type - Contract
Location - Hybrid Malaga, Spain
Roles and Responsibilities:
Framework Development: Design and define the structure, principles, and best practices for transitioning to an AI-native operating model, ensuring alignment with organizational goals.
Content Creation: Develop detailed documentation including processes, governance models, guidelines, and playbooks that cover people, technology, and workflows to support transformation efforts.
Standardization: Create and maintain templates, checklists, and reference materials to promote consistency and quality across all transformation initiatives.
Enablement: Deliver actionable guidance, training materials, and tools that empower cross-functional teams to effectively adopt AI-driven methods and technologies.
Continuous Improvement: Regularly update and refine the playbook by incorporating stakeholder feedback, lessons learned, and adapting to emerging business needs and AI trends.
Collaborate with multidisciplinary teams including business leaders, technology experts, and change management professionals to ensure seamless integration of AI-native practices.
Qualifications:
Minimum 5 years of professional experience in business transformation, operations, strategy, or related domains.
Proven expertise in designing and documenting complex frameworks, processes, or methodologies .
Strong communication and collaboration skills to engage effectively with multidisciplinary teams and stakeholders.
Experience in change management, organizational design, or enablement programs is highly desirable.
Familiarity with digital transformation and AI concepts is a plus but not mandatory.
Bachelor’s degree in Business, Technology, or a related field; relevant certifications in transformation or project management are advantageous.
Tools and Technologies:
Proficiency in Microsoft Office Suite (especially Word, PowerPoint, and Excel ) for documentation and presentation.
Experience with workflow design tools such as Lucidchart, Miro, or Visio .
Familiarity with project management software like Jira, Confluence, or Asana .
Knowledge of collaboration platforms such as Microsoft Teams or Slack .
Exposure to AI and digital transformation platforms is beneficial.