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Community operation manager

Las Palmas de Gran Canaria
Pionex Global
Publicada el 9 enero
Descripción

PGerente de Operaciones (Región de Habla Hispana) / Operation Manager (Spanish-speaking Region) /ppbr/ppbResponsibilities /b /pulliManage daily operations of the bSpanish-speaking community /b, including content posting, user engagement, and community maintenance on platforms such as Telegram, Discord, Twitter, Facebook, and others. /liliPlan and execute online/offline activities tailored for the bSpanish-speaking region /b (e.g., AMA sessions, airdrops, trading competitions) to expand brand influence and drive user growth. /liliCreate and translate bSpanish-language content /b, including platform update announcements, trading bot tutorials, market analysis, and activity promotions, ensuring the content is professional, engaging, and culturally relevant to the local audience. /liliPromptly respond to user inquiries, resolve product-related questions (e.g., trading bot usage, deposits/withdrawals, KYC), and enhance user satisfaction and retention. /liliMonitor community feedback, collect user suggestions, and assist the product team in optimizing platform features and bSpanish localization /b. /liliAnalyze community data (activity levels, growth, feedback) and regularly report on operational performance. /li /ulpbr/ppbRequirements /b /pullibNative or fluent Spanish proficiency (C1/C2 level) /b, with excellent Chinese or English communication skills (internal company communication primarily in English/Chinese). /liliAt least 1 year of experience in community operations or community management; experience in cryptocurrency, blockchain, or finance industries is preferred. /liliFamiliar with basic cryptocurrency trading knowledge (e.g., BTC/ETH trading, quantitative strategies); interest in or hands-on experience with trading bots is a plus. /liliProficient in using community tools such as Telegram, Discord, and Twitter, with strong content creation and user interaction skills. /liliProactive, responsible, able to independently handle user issues, and flexible in working across brelevant time zones (e.g., LATAM or European time zones) /b. /liliPassionate about the cryptocurrency industry, with enthusiasm for Web3 and automated trading. /li /ul

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