Principal Accountabilities:
Under direct supervision:
•Support the daily operations of retail stores
•Perform a variety of routine assignments
Knowledge & Skill Requirements:
- High school diploma or equivalent education; Associate's degree preferred* One year of experience preferred
Knowledge & Application:
- Basic level of education will be required; reading, writing, and basic numeracy * Required to follow simple instructions* No formal occupational training required* Non-office based roles may operate some simple equipment under guidance and instruction
Problem Solving:
- Problems encountered will be defined, repetitive, and routine with a solution readily available * All nonstandard problems will be referred to supervisor or more experienced incumbent* Solutions are obvious or there are a finite number of clear-cut alternatives* Solutions can be reached and applied immediately
Interaction:
- Interaction with others is limited to own team with little requirement for internal or external contact* Basic numeracy and literacy skills required* Displays common courtesy and politeness and uses basic verbal skills
Impact:
- Supports the achievement of goals through personal effort in own work area* Impact will be limited to the delivery of own work tasks which will be managed on a day-to-day or task-by-task basis* Financial/business impact will typically be considered immeasurable
Accountability:
- Accountable for delivery of own tasks to agreed time and quality standards* Typically no awareness of cost and profitability required* Performance measured frequently against predefined service level requirements or equivalent metric
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