Omega CRM Consulting is looking for a Content Management Business Support Specialist that would like to collaborate with one of the top global pharmaceutical companies.
About the Role
We are seeking a proactive and detail-oriented Business Support Specialist to join our team. This role focuses on operational support for content management processes within a regulated environment. You will collaborate with cross-functional teams to ensure the efficient execution of marketing and promotional content workflows.
Key Responsibilities
* Manage and maintain content within Veeva Vault PromoMats, ensuring compliance with
* industry standards and internal guidelines.
* Support content creation and publishing processes using web-based applications for
* marketing and promotional materials.
* Handle and prioritize incoming requests through Jira, ensuring timely resolution and clear
* communication with stakeholders.
* Collaborate with teams following Scrum methodology, participating in sprint planning and
* daily stand-ups.
* Assist in the coordination of marketing materials and campaigns for Animal Health products.
* Requirements
* Education: Bachelor's degree required in Life/Health Sciences, Marketing, Communications,
* Information Technology or related areas
Experience:
* Previous experience in the pharmaceutical or animal health industry is required.
* Mandatory: Hands-on experience with Veeva Vault PromoMats.
* Familiarity with content management systems and marketing workflows.
Skills:
* Strong understanding of marketing principles and compliance requirements.
* Proficiency in Jira and agile project management tools.
* Working knowledge of Scrum methodology.
* Excellent organizational and communication skills.
Language: Fluent English (business level) is mandatory.
What do We offer
* Permanent contract.
* Flexible Schedule. We make it easy. Balance your professional and personal life.
* Trainings & Certifications. Improve your skills and get the official certificate from our main partners.
* Home Office.
* Flexible retribution (public transport ticket, Ticket restaurant, ...).
* Health insurance.
* OMEGA in action. Our commitment to a better society is not just an intention.
About us
Omega CRM, a Merkle Company, is a global digital company specialising in accelerating the Business Experience (BX) of our clients through customer-centric solutions, technology, and data – all enhanced by AI.
Together with Merkle, we form the largest Customer Experience Management (CXM) agency in Spain, and as part of the dentsu group, we offer end-to-end solutions that integrate media, creativity, content, technology, and strategy to deliver real business impact.
With over 23 years of experience, a team of 580+ professionals from 24 nationalities, and 2,500+ certifications, Omega CRM is a recognised leader in the Salesforce ecosystem in Spain.
We operate across key industries including Retail, Healthcare, Pharma, Real Estate, Education, and Non-Profit, delivering omnichannel experiences in Customer Service, eCommerce, Marketing, and Analytics.
Client satisfaction is at our core (rating: 4.9/5), and we've been recognised with awards such as Salesforce Partner of the Year FY23 and Most Innovative Project (Iberia).
At Omega CRM, we believe in growth through people – guided by our values: #Talent, #Flexibility, #Commitment, and #Innovation. We grow #Together.