Remote in Latin America or Europe, Full Time, Individual Contributor, +3 years of experience
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Who We Are
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At Yuno, we are building the payment infrastructure that allows all companies to participate in the global market. Founded by seasoned experts from the payments and tech industries, our technology provides access to leading payment capabilities, enabling companies to engage customers confidently and maintain general operations through seamless integrations. We empower high-performing teams at brands like InDrive, McDonald's, Rappi, and Viva Aerobus to integrate over 1,000 payment methods via a single API. By leveraging advanced AI and the latest technologies, we orchestrate smart routing and fraud prevention across 80+ countries.
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About The
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Role
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We are orchestrating the best high-performing team! If you are a strategic operator passionate about driving execution excellence at the highest level of the organization, joining Yuno as Manager in the CEO Office will allow you to transform that passion into real, company-shaping impact. As Manager, CEO Office, you will work in close partnership with the CEO and executive leadership to support strategic decision-making, oversee the performance of key business areas, and lead cross-functional initiatives that address complex, company-wide challenges. This is not a support or coordination role — it is a hands-on manager position that demands ownership, analytical rigor, and commercial instinct. Your contribution will be
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1.
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Strategic
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Execution & Cross-Functional Delivery Own 3-5 CEO-priority initiatives end-to-end - from growth acceleration and market entry to org redesign. You scope them, build workplans, remove blockers, and drive to completion with minimal oversight. Act as the cross-functional glue: align multiple teams on scope, timeline, and deliverables. Escalate to the CEO only when necessary - resolve everything else yourself. Run structured initiative tracking with clear status (on track / at risk / blocked), maintain a living portfolio view for the CEO, and ensure no commitment falls through the cracks. 2.
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Commercial
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Strategy & Growth Support Support the sales organization with strategic analysis: market sizing, client/segment analysis, competitive positioning, and go-to-market strategy for new verticals or geographies. Build and refine commercial pitches and proposals — from data-driven narratives to financial models that articulate Yuno's value proposition to prospects and partners.
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Partner with Product on roadmap prioritization: build business cases for new features or product lines, model revenue impact, and frame trade-offs for CEO decision-making. Create financial and operational models (Excel/Sheets) to support pricing decisions, unit economics analysis, scenario planning, and investment cases. 3.
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Performance
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Visibility & Operating Cadences Own the company-level KPI dashboard: work with functional leads to define, collect, and report on the metrics the CEO needs to see — weekly and monthly. Prepare executive-ready performance summaries that go beyond data: highlight trends, flag risks, and recommend actions. Track OKR progress each cycle and facilitate mid-cycle course corrections.
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Design and run the leadership operating rhythm: weekly syncs, monthly business reviews, quarterly planning, and board prep. Set agendas, prepare pre-reads, capture decisions, and drive follow-up. Maintain a single source of truth for CEO-level commitments — investor follow-ups, board action items, partner deliverables — with clear owners and deadlines. 4.
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Process
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Design & Operational Scalability Spot operational friction in how the leadership layer works and fix it — without waiting to be asked. Design lightweight process improvements that stick. Standardize recurring workflows (board decks, investor updates, all-hands prep, offsites) and document playbooks so nothing depends on tribal knowledge. Introduce tools and systems (dashboards, trackers, templates) that improve execution speed without adding bureaucracy.
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- Communications & Stakeholder Coordination Draft and manage CEO communications: investor updates, board materials, internal memos, and company-wide messaging. Serve as the connective layer between the CEO and functional leads — ensure context flows both ways, pre-brief ahead of key meetings, and close the loop on decisions. Prepare briefing packages for investor meetings, partner discussions, and external engagements.
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Skills You Need
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Minimum Qualifications Fluent English. 3+ years of experience in management consulting, business operations, strategy, or similar high-ownership roles. Strong ability to manage complex, cross-functional initiatives end-to-end — from scoping through delivery — with minimal oversight.
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Advanced Excel/Google Sheets skills: financial modeling, scenario a