Scope and PurposeTo ensure support to the Sales Teams, by guaranteeing adequate back-office and front-office control over monitoring and reporting activities regarding project planning and progress, overseeing deadlines and ensuring a contact with the Customer. The B2B Sales Support Admin plays a key role in ensuring the smooth operation of both front-office and back-office sales activities. This position supports the Sales Teams by managing administrative processes, monitoring deadlines, and maintaining direct communication with customers. The role also acts as a liaison between Sales and other departments such as Logistics and Production Planning to ensure timely product availability and delivery.Key Responsibilities- Provide comprehensive support to the Sales Teams by managing day-to-day administrative and operational tasks.- Ensure timely execution of back-office and front-office activities, including order processing, documentation, and customer follow-up.- Monitor and track deadlines related to sales operations, ensuring timely responses and actions.- Serve as a point of contact for customers, ensuring clear and professional communication.- Assist the Market/Area Manager in maintaining and updating customer price lists within the assigned area of responsibility.- Collaborate with the Logistics and Production Planning teams to verify product availability and coordinate shipping schedules.- Support the resolution of customer issues related to orders, deliveries, and general inquiries.- Contribute to the continuous improvement of sales support processes and tools.Requirements- Proven experience in a sales support, customer service, or administrative role.- Proficiency in Microsoft Office Suite (Excel, Word, Outlook);
experience with ERP/CRMsystems is a plus.- Fluency in English and Spanish.- Strong organizational and time-management skills.- Excellent communication and interpersonal abilities.- Ability to work collaboratively across departments and manage multiple priorities.- Attention to detail and a proactive approach to problem-solving.Preferred Qualifications- Experience in a automotive or logistics environment.- Familiarity with international shipping and documentation processes.- Knowledge of pricing structures and sales reporting.