Take your career to the next level with Amaris Consulting as a Cloud Operations Service Manager.
Become part of an international team, thrive in a integral group with €800M turnover and 1,000+ clients worldwide, and an agile environment by planning the kickoff and follow-up on projects.
Join Amaris Consulting, where you can develop your potential and make a difference within the company.WHAT WOULD YOU NEED?
✍️ - 5+ years of experience in cloud service delivery or IT service management - Proven track record managing enterprise-scale cloud services and SLAs - Deep knowledge of cloud service models (IaaS, PaaS, SaaS), governance and BAU service delivery - Hands-on experience with incident, problem and change management processes - Proficiency in service performance monitoring and reporting (e.G., Azure Monitor, CloudWatch, Grafana, Power BI) - Familiarity with cost optimization and FinOps principles - Strong understanding of cloud security, compliance and risk management frameworks (ISO 27001, ISO 20000, COBIT, ITIL) - Excellent communication, organizational and stakeholder-management skills - Bachelor’s or Master’s degree in IT, Computer Science, Business Administration or equivalent experience - Fluent in English;
any additional languageis a plus - Optional certifications: ITIL v4, PMP, FinOps Certified Practitioner or equivalent - Experience in multi-cloud & hybrid environments and exposure to agile/DevOps practices is a plusWHAT WILL YOU DO?
- Lead and coordinate day-to-day cloud operations, acting as the central point of contact for internal teams and external vendors - Ensure cloud services meet agreed SLAs, compliance standards and performance targets - Oversee incident, problem and change management lifecycles, driving timely resolution and root-cause analysis - Monitor service performance and availability, generate reports and recommend improvements - Implement cost-control and FinOps practices to optimize cloud spend - Collaborate with infrastructure, cybersecurity and platform teams to maintain high availability and resilience - Manage relationships with third-party service providers and SAP support partners - Drive continuous improvement of processes, tools and automation in ServiceNow, Jira Service Management and related platforms
Required Skill Profession
Management
📌 Cloud Operations Service Manager
🏢 Confidential
📍 Badajoz