PbPosition summary /b /ppDrive continuous process improvement— especially mass processes — ensuring clear standards, operational efficiency, scalability, legal quality and reduced error rates. /ppbr/ppbMain Duties and Responsibilities: /b /pp•Business and process analysis and optimization. /pp•Oversee critical processes. Identify recurring errors. Track cycle times, operational capability and productivity. Propose and support automation initiatives. Prepare management reports and monitor KPIs. /pp•Design and document workflows, standard operating procedures and checklists. /pp•Execution of projects within the time limit, budget and accepted quality. /pp•Monitor progress, work results and key aspects of the project in a measurable way and report them to the supervisor. /pp•Proposing corrective actions to improve project implementation using updated methods and tools. /pp•Serve as a key liaison between the legal department and other business functions and external stakeholders, ensuring alignment with company goals. /ppbr/ppbExperience/Qualifications /b /ppbEssential /b /pp•Law degree. /pp•Minimum 2 years of experience in legal department, law firms, ALSP with operational environment or in-house legal operations. Involvement in process improvement, legal technology implementation and project management. /pp•Strong interest in operations, process improvement and technology. /pp•Analytical mindset. /pp•Critical and creative thinking. /pp•Outstanding organizational skills, demonstrable ownership and accountability. /pp•Communication skills. /pp•Ability to manage projects. /pp•Goal-oriented and positive attitude. /pp•Knowledge of Microsoft Office (with an emphasis on Excel) at an advanced level. Other tech tools are a plus. /pp•Be professionally fluent in English. /ppbr/ppbDesirable /b /pp•A master’s degree, advanced studies in operations, Lean Six Sigma, legal project management, LegalTech or similar is a plus. /ppbr/ppbCompliance Responsibilities /b /ppAll employees have a responsibility to support PRA’s compliance with applicable laws, regulations, internal policies, and risk management including: /pp•Taking accountability for their own actions, decisions, and professional conduct. /pp•Adhering to all relevant regulatory requirements, such as those set out by the appropriate regulator. /pp•Following the Company’s policies, procedures, and conduct standards at all times and participating in the management of risks. /pp•Monitor for and promptly escalate any actual or suspected non-compliance with policy, regulation, or breach of local legislation. /pp•Completing mandatory compliance and risk training in a timely manner and applying the learning in day-to-day activities. /pp•Contributing to a culture of good governance, risk awareness, and customer-focused conduct by embracing PRA’s values and Group Code of Conduct which adheres to the highest standard of ethics. /pp•Co-operating fully with internal reviews, audits, or regulatory investigations if required. /pp•All staff are expected to understand the compliance risks relevant to their role and seek guidance where appropriate. /p