Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,160 hotels in operation and under development in 95+ countries. The Group's overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos.
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What We Offer Our Housekeeping Manager With us you will benefit from a wide range of development offers supporting your learning & growth right from your onboarding. Participate and live Responsible Business every day together with our team members in the hotel and in the local communities where we work on creating shared value, better futures and a better planet for all Flexible retribution: possibility to have health insurance, transport and nursery vouchers The Housekeeping Manager RoleKnowing that first impressions count, our housekeeping team are obsessed about presentation, having things in the right place and the house being spotlessly clean to deliver an experience that is beyond expectation - creating memorable moments for our guests. Ensure the smooth running of the housekeeping department, where all aspects of the guest experience and cleanliness are delivered to the highest levels, ensuring both property and company standards are attained and adhered to.
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Develops and implements strategies where the housekeeping department metrics are identified, communicated and delivered where reports and tracking tools are effectively maintained in line with defined initiatives & targets. Effectively manages the life cycle of the team within the department, fostering a culture of growth, development and performance whilst reflecting and promoting the company culture and values. Prepares and is responsible for the departmental budget, ensuring that costs and departmental inventory is controlled and that target productivity and performance levels are attained.
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Build and maintain effective working relationship with all key stakeholders and partners both internal and external ensuring all communications and activities are controlled and undertaken in a timely manner. Establish and deliver effective programmes that advances service standards, profitability and cost control which may include working with internal and external stakeholders as required, whilst incorporating environmental concerns.
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Qualities We Are Looking For In
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Our Housekeeping Manager Proven experience in a housekeeping, ideally within a hotel environment Commitment to exceptional guest service with a passion for the hospitality industry Strong communication and listening skills, excellent speaking, reading and writing skills Excellent ability to work collaboratively across functions and cultures in a general environment Skilled with Microsoft Office software