The Account Manager’s role is to increase sales and margins by attracting new customers and expanding Medline’s product and service offering to our existing customers.
How can you help us?
* Designs and executes an account plan to build new and grow existing business
* Creates and maximises customer value and loyalty, resulting in long-term relationships
* Collectively works with internal team members like Clinical Sales, Product Managers and Customer Service Agents to drive sales success and customer satisfaction
* Manages tenders and price quotations in collaboration with the Customer Service & Tender Management team as well as the product divisions
* Gains customer insights and identifies the right customer stakeholders to help drive the purchasing process
* Works according to the Challenger Sales methodology
* Launches new products and solutions to customers
* Takes active involvement in the complaint process for his / her own customers
* Provides sales forecasts and updates them regularly
* Maintains and uses CRM data to improve (his / her own) performance
* Collects customer feedback and market insights, and makes suggestions for improvements on products and services to the product divisions
* Organises symposia, conferences and regional exhibitions to promote products (both online and offline)
Are you our match
* Successfully completed higher education or relevant work experience in business and / or healthcare
* Healthcare industry experience and knowledge of hospital decision-making processes are advantageous
* Minimum 5 years of experience in sales
* Able to quickly build relationships with key people internally and externally
* Strong drive for results
* Well-organised and structured
* Ability to achieve results in a fast-paced, changing, highly demanding environment
* Solid analytical skills
* Strong communication and influencing skills
* Fluent in English and the local language
We have everything covered
* Company pension plan - We increase our contributions to your pension plan throughout your employment because setting you up for a successful retirement is important to us
* Life insurance and medical insurance
* Company car
* Comprehensive induction by experienced colleagues - An individually tailored on-boarding plan and fixed contacts so you can be off to a great start
* Modern Workplace - Environment with restaurant services, gym, bank, post office and transport
* Employee Assistance Program – So that your mental well-being is taken care of
* A range of training opportunities - We actively support you in your development
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