Description
Ria Money Transfer, a business segment of Euronet Worldwide, Inc. (NASDAQ: EEFT), delivers innovative financial services including fast, secure, and affordable integral money transfers to millions of customers along with currency exchange, mobile top-up, bill payment and check cashing services, offering a reliable omnichannel experience. With over 600,000 locations in nearly 200 countries and territories, our purpose remains to open ways for a better everyday life.
We believe we can create a world in which people are empowered to build the life they dream of, no matter who they are or where they are. One customer, one family, one community at a time.
ABOUT THIS ROLE
We are currently recruiting a temporary Account Receivables (AR) Clerk - French & English speaker for our EMEA HQ in Madrid- Alcobendas-. He will be responsible of securing revenue for the business by checking and following up on external Agencies. This position requires a very analytical person with self-discipline, determination, and a positive attitude
ROLES & RESPONSIBILITIES
- Assist in the daily operations of the Account Receivables department and give a satisfactory aid towards solving any payment problems; help and solve any question related to client´s account.
- Provide ad hoc information and data analysis as requested.
- Meet established timelines, and pre-defined objectives for assigned work.
- Updating receivables by checking deposits on bank accounts, identifying deposits and recording them on the system in order to keep the balances updated and under control.
- Contacting clients in case of lack of payment to recover the due amount.
- Inbound calls to attend Agent´s doubts related to the balances and and outbound calls to collect funds and prevent debts. It includes to keep a good management of the account and a proper review of their financial situation with the company.
- Suspension of debtors’ Accounts and constant follow up to collect the funds.
POSITION REQUIREMENTS
- Minimum A-level education, degree in a financial discipline an advantage.
- French and English speaker.
- 1-2 years’ work experience. Experience in a call center handling a high volume of inbound and outbound calls would also be valuable.
- Excel and Microsoft Office knowledge
- Excellent oral and written communications skills in French (and English or Spanish).
- Team player.
- Organization and time management Skills
- Detail orientated and accurate.
- Ability to be flexible and adaptable when working in a fast-paced environment.