Overview
We act as a true HR Business Partner - providing tailored HR advisory while connecting the right talent with the right opportunities. Our focus is on delivering exceptional service and building long-term success for both businesses and candidates.
Recruiter4You is a brand operated by Consultant4You LTD, a company based in Gibraltar.
Our client is an innovative platform where they provide state-of-the-art tools to streamline their client screening and Anti-Money Laundering (AML) compliance processes.
They are looking for an Account Manager with experience in a similar industry who is eager for a new challenge in a dynamic start-up environment. This role will involve managing B2B client relationships, ensuring seamless onboarding and ongoing support while working closely with internal teams to enhance our platform.
Responsibilities
- Act as the primary point of contact for B2B clients, ensuring smooth onboarding and ongoing satisfaction.
- Develop and document account management processes, laying the foundation for scalable growth.
- Establish and track key performance metrics to measure client success and platform adoption.
- Identify upselling and cross-selling opportunities to maximize client engagement and revenue.
- Stay updated on industry trends, payment technologies, and best practices, providing valuable insights to both clients and internal stakeholders.
Requirements
- Proven experience in account management, customer success, or a client-facing role within a SaaS or fintech environment.
- Strong understanding of the financial technology landscape.
- Excellent problem-solving skills, with the ability to manage technical and data-related challenges.
- Outstanding communication and interpersonal skills to build strong client relationships.
- Ability to thrive in a fast-paced start-up environment and establish scalable processes from scratch.
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📌 Business Development Manager (Remote)
🏢 Recruiter4you
📍 San Pedro Alcántara