Overview
We are looking for a proactive and service-oriented Service Administrative / Back Office Professional to join our Service team, supporting operations across Spain and Portugal. This role combines administrative excellence, customer focus, and cross‑functional collaboration with Service, Sales, and Field teams.
Responsibilities
- Service & Logistics Support
- Provide daily administrative support to Service and Sales teams.
- Coordinate and manage all logistics arrangements, including hotel bookings, flights, rental cars, and related travel services.
- QHSE (Quality, Health, Safety & Environment) Administration
- Support and manage QHSE‑related documentation associated with Service activities.
- Work closely with the Field Service Manager and the local QHSE team to ensure proper coordination.
- Manage required documentation and signatures in accordance with customer QHSE systems and internal procedures.
- Ensure compliance with applicable local QHSE regulations, standards, and company policies.
- Sales Administrative Support
- Act as a backup for the Sales Administration team when required.
- Provide administrative support to Sales operations, including preparing quotations and sales orders, issuing, monitoring, and following up on invoices related to Sales projects, maintaining and updating customer records within the CRM system, and ensuring timely and accurate updates of Sales activities in the CRM.
Qualifications
- FP2 Administrative qualification or equivalent.
- Experience working in SAP and CRM environments.
- Strong customer orientation, with the ability to empathize and build trust.
- Able to work autonomously with limited supervision, showing initiative and strong time‑management skills.
- Excellent customer‑facing and interpersonal skills.
- Fluent English, both spoken and written, with the ability to hold professional conversations.
- Expert user of Microsoft Office tools (Outlook, Excel, Word, etc.).
What We Value
- A structured, detail‑oriented mindset.
- A proactive and hands‑on approach.
- Strong collaboration skills in multicultural and cross‑functional teams.
- A genuine commitment to service excellence.
Benefits
- Attractive compensation package.
- Private health insurance plan.
- Employee Assistance Program.
- Versátil working hours and a hybrid working model (up to two days per week remote).
- 23 days of vacation per year.
- Great work environment as part of a collaborative team.
- Continuous internal training and career development opportunities, both nationally and internationally.
- The opportunity to join a company recognized as a Top Employer 2026.
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