PbWe’re Hiring a Senior IFS Business Analyst and Administrator /b /ppbr/pp bLocation: /b Spain / Remote / Hybrid /pp bContract Type: /b Permanent /pp bDepartment: /b IFS Global Team /pp bReports to: /b IFS Global Platform Manager /pp bYearly Salary: /b 51.000€ /pp bYearly Bonus: /b 4.000€ /pp bVacation: /b 24 labor days + 24/12 + 31/12 + your birthday /ppbr/ppHenry Schein is a global leader in delivering health care solutions to office-based dental and medical professionals. With a presence in over 30 countries, we combine cutting-edge technology, expert service, and a strong commitment to diversity, inclusion, and social responsibility to help our customers deliver better patient care. /ppbr/ppAre you experienced in IFS Cloud FSM and passionate about driving operational improvements through smart technology? Join our global team and help shape the future of our field service operations. /ppbr/ppbPosition Overview /b /ppWe are looking for a detail-oriented, proactive professional with strong experience configuring and administering IFS Field Service Management (FSM). This role will be responsible for workflow configuration, system optimization, user training, and ensuring effective adoption of the platform across the organization. /ppbr/ppbr/ppbKey Responsibilities /b /ppbr/ppbSystem Configuration and Support /b /pulliConfigure FSM modules such as work orders, inventory, mobile, and customer engagement. /liliOptimize workflows, business rules, SLAs, and field technician processes. /liliTranslate business requirements into functional system configurations in collaboration with IT and business teams. /liliSupport user acceptance testing (UAT) and manage configuration-related test cycles. /li /ulpbr/ppbTraining and Change Management /b /pulliDevelop and deliver role-specific training programs for end users. /liliCreate manuals, process documentation, and training materials. /liliProvide ongoing support and coaching to users. /liliAct as a change agent to promote system adoption and engagement. /li /ulpbr/ppbData Management and Reporting /b /pulliEnsure data accuracy and consistency across FSM modules. /liliContribute to the development of dashboards and reports (e.g., Power BI). /liliAnalyze usage patterns and feedback to identify training or configuration gaps. /li /ulpbr/ppbContinuous Improvement and Technical Support /b /pulliParticipate in platform upgrades, enhancements, and new module rollouts. /liliMonitor system performance, troubleshoot issues, and coordinate with IFS support and external partners as needed. /liliStay current with IFS Cloud updates, features, and best practices. /li /ulpbr/ppbr/ppbRequirements /b /ppbr/ppbEducation /b /pulliBachelor’s degree in Information Systems, Business, Engineering, or related field (or equivalent experience). /li /ulpbr/ppbProfessional Experience /b /pulliMinimum 3 years of hands-on experience with IFS FSM or similar platforms. /liliProven experience configuring cloud-based ERP or FSM systems, ideally IFS Cloud. /liliProficiency with ClickLearn for creating SOPs and training materials. /li /ulpbr/ppbSkills and Technical Knowledge /b /pulliStrong understanding of field service workflows, dispatching, and mobile operations. /liliFamiliarity with IFS Mobile Workforce Management or Planning Scheduling Optimization (PSO). /liliProficient in Microsoft Office; experience with Power BI or Crystal Reports is a plus. /liliExperience with .NET, SQL Server, and basic transact-SQL. /liliUnderstanding of data structures and relationships. /li /ulpbr/ppbPreferred Qualifications /b /pulliIFS FSM certification or equivalent credentials. /liliExcellent communication, organizational, and stakeholder engagement skills. /li /ulpbr/ppbOrganizational Relationships /b /pulliInternal: Global service teams, IT integrations, finance /liliExternal: IFS Global Support and partners /li /ulpbr/ppIf you’re ready to make a real impact in a dynamic and collaborative environment, we want to hear from you. /ppbr/ppbApply now or share this opportunity with someone who fits the profile. /b /ppbr/ppAt Henry Schein, Diversity and Inclusion is one of our core values. In Spain, we are committed to providing equal opportunities in recruitment, development, and promotion. All candidates will be considered fairly, regardless of gender, age, nationality, ethnic origin, religion, disability, sexual orientation, or any other characteristic protected by law. We believe diverse teams drive innovation, collaboration, and better outcomes for our customers and communities. /p