About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Four Seasons Resort Mallorca at Formentor, perched on the spectacular Formentor Peninsula and surrounded by panoramic views of the Mediterranean and the stunning landscape, first opened its doors in August 2024 following an extensive restoration and renovation of the historic property, originally inaugurated in 1929 on a vast private estate. After its successful debut, the resort will reopen to guests in March 2025, reaffirming its status as a unique destination of luxury and elegance on the island.
About the role
The Waiter/Waitress Assistant provides exceptional service and quality to restaurant guests. The mission of this position is to deliver a dining or beverage experience executed with excellence, anticipating guest needs, acting as an expert on menu offerings, and creating lasting, memorable moments.
What you will do
1. Support the Waiter/Waitress in the preparation, transport, and service of food and beverage orders in line with Four Seasons standards, ensuring efficiency, courtesy, and professionalism.
2. Safely and correctly carry trays while maintaining cleanliness and order during service.
3. Prepare and clear tables, ensuring a polished setup for every guest.
4. Demonstrate knowledge of the menu offerings, following the Chef’s suggestions, and accurately describe dish compositions to guests.
5. Maintain clean and organized tables, service areas, and food and beverage preparation stations.
6. Handle and care for valuable restaurant equipment with attention and respect at all times.
What you bring
7. Professional experience: Proven experience in Food and Beverage service, preferably in luxury hotels, fine dining restaurants, or high-end hospitality environments.
8. Passion for hospitality: Genuine commitment to delivering exceptional service and creating personalized guest experiences.
9. Team spirit: Ability to support colleagues efficiently and collaboratively, ensuring smooth and coordinated service.
10. Adaptability and composure: Capacity to perform effectively in dynamic and demanding service environments while upholding the highest standards.
11. Guest sensitivity: Proactive attitude in anticipating and exceeding guest expectations.
12. Professionalism and elegance: Refined appearance and demeanor aligned with values of discretion, sophistication, and attention to detail.
13. Communication: Fluency in Spanish and English, enabling natural interaction with an international clientele.
14. Positive attitude: Natural courtesy, genuine enthusiasm, and a desire to contribute to a first-class dining experience.
15. Legal requirement: Candidates must have the legal right to work in Spain.
Work Experience: 2 Years
Degree: Professional /Technician
Languages: Spanish / English
LanguageAbility: High
What we offer:
16. Competitive Salary, wages, and a comprehensive benefits package.
17. Excellent Training and Development opportunities.
18. Complimentary Accommodation at other Four Seasons Hotels and Resorts.
19. Complimentary Dry Cleaning for Employee Uniforms.
20. ComplimentaryEmployeeMeals.
21. Discounts at our hotel restaurants.
22. Discountson local services.
23. Possibility of accommodation and transportation to work (at a reduced cost).
Schedule & Hours:Seasonal contract, full Time, 40 hours per week, with consecutive and rotating shifts (including early mornings, days, evenings and weekends).