Position : Servicio - Storage -L2 Admin - MS
Location: Madrid and/or Málaga (Hybrid – 3 days onsite)
Duration: Permanent
Role Overview
Responsible for managing and maintaining enterprise storage environments, with expertise in SAN/NAS technologies, storage provisioning, performance tuning, and troubleshooting across multiple platforms. The role involves advanced technical skills, proactive monitoring, and ensuring system reliability and performance.
Key Responsibilities
- Install, configure, administer, and maintain storage arrays.
- Manage SAN/NAS storage devices, SAN switches, and replication processes.
- Perform LUN/volume provisioning, reclamation, performance monitoring, and tuning.
- Troubleshoot hardware/software issues, apply patches, and execute upgrades.
- Monitor storage systems, handle alerts, and ensure timely notifications.
- Manage SAN fabric switches (Cisco/Brocade), including zoning, VSANs, FC-IP, ISL setup, and zone segmentation.
- Work with protocols such as SAN, NAS, FC, FCoE, NFS, and CIFS.
- Conduct capacity planning, reporting, and forecasting.
- Utilize CLI for storage systems and switches.
- Implement multipathing technologies and policies.
- Analyze storage array performance and optimize configurations.
- Administer environments supporting Windows, Linux, Solaris, and VMware.
- Resolve complex hardware cases and coordinate with vendors.
- Prioritize tickets based on severity, urgency, and impact.
- Follow ITIL best practices and proactively monitor for issues or improvement opportunities.
- Participate in 24x7 support and on-call rotation.
- Identify risks and propose solutions for escalated issues.
- Plan and execute maintenance and updates.
Required Skills & Experience
- Experience: 3–6 years in enterprise storage administration.
- Hands-on experience with storage products: HP 3PAR, Primera, NetApp (C-mode/7-mode).
- Strong knowledge of SAN/NAS architecture and related protocols.
- Proficiency in CLI for storage and switch management.
- Familiarity with multipathing technologies and performance analysis.
- Experience in multi-OS environments (Windows, Linux, Solaris) and VMware.
- Solid troubleshooting and incident management skills.
- Ability to work in critical environments and manage escalations.
- English level: B2