Booking Agent
Company: MTS Globe
Location: Tenerife
Experience Required: 2 years
MTS Globe, a leading player in the travel and tourism sector, is seeking a dedicated and detail-oriented Booking Agent to join our dynamic team in Tenerife. As we prepare for the upcoming season, we look forward to reinforcing our agency with a talented individual who possesses a passion for managing bookings and delivering exceptional service. 🌍✨
Job Description
As a Booking Agent at MTS Globe, you will play a pivotal role in our operations, focusing on booking management, stop sales, and allotment control. Your expertise will contribute significantly to ensuring a seamless booking experience for our clients and traveling partners. You will be responsible for handling various aspects of the booking process, making a remarkable impact on our service quality.
Responsibilities
* Booking Management: Oversee the entire booking process from initial request to final confirmation, ensuring timely and accurate bookings.
* Stop Sales: Manage stop sales efficiently to optimize product availability and revenue. Ensure that all necessary information is communicated effectively to tour operators and client-facing teams.
* Allotment Control: Monitor room allotments, making adjustments as required and ensuring that inventory levels meet demand.
* Follow-Up: Proactively follow up on bookings with clients and tour operators, ensuring all questions and concerns are addressed promptly.
* Customer Service: Deliver high-quality service and support to clients and partners, maintaining a professional and friendly demeanor at all times.
* Collaboration: Work closely with other departments, including sales and operations, to facilitate effective communication and coordination.
* Reporting: Prepare reports on booking trends and status, providing valuable insights to improve our operational processes.
Requirements
* A minimum of 2 years of experience in a similar role within the travel and tourism industry.
* Strong knowledge of booking management systems and processes.
* Excellent communication and interpersonal skills, with the ability to engage effectively with clients and colleagues.
* Detail-oriented with strong organizational skills to manage multiple tasks and deadlines.
* Proficient in Microsoft Office Suite and experience with industry-specific software is a plus.
* A strong understanding of allotment control and stop sales practices.
* A passion for travel and a commitment to providing outstanding customer service.
Why Join MTS Globe?
At MTS Globe, we value our team members and strive to create an enriching work environment. By joining us, you will:
* Join a team of passionate professionals who are committed to excellence in the travel industry. 🤝
* Enjoy career development opportunities and continuous training to enhance your skills in the field.
* Be part of a vibrant culture that encourages creativity and collaboration. 🎉
* Have the opportunity to work and live in the beautiful setting of Tenerife, known for its stunning landscapes and welcoming atmosphere. 🌞🌊
We are looking for individuals who are excited about the world of travel and are eager to contribute to our mission of delivering exceptional experiences for our clients. If you are a proactive, organized, and service-oriented professional, we would love to hear from you.
Join us at MTS Globe and take the next step in your career as a Booking Agent! Your journey starts here.
Keywords: Bookings, Tour Operators, Stopsales.