Join us on a journey of endless possibilities
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¿Está considerando presentar su candidatura para este trabajo? Compruebe todos los detalles en esta descripción del puesto y luego haga clic en \"Solicitar\".
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At Strada, possibility isn’t just a promise – it’s the foundation of everything we do. We believe in unlocking potential for every colleague, creating a journey of growth, discovery, and impact.
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With the support, resources, and opportunities we provide, you’ll build a fulfilling future – working on meaningful projects that span industries and regions, contributing to outcomes that matter.
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Strada is a people, payroll, and technology leader simplifying international workforce management. Operating in 180+ countries, we design and deliver people-first solutions powered by cloud-based technology – helping organizations grow and enabling workforces to perform at their best.
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Learn more at Admin Associate with Czech
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Responsibilities
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- Use HR Administration expertise to advise upon client queries/issues and ensure a good understanding of Client specific processes and tasks
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- Independently perform Data Management or Customer Service activities as per the agreed calendar and KPIs
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- Ensure Data Management is performed accurately and on time
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- Ensure Tickets and Calls are responded within SLA timescales and to a high standard
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- Follow Detailed Working Instructions (DWIs) and highlight any gaps/inconsistencies in the documentation. Also support the updating of DWIs
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- Conduct Knowledge Transfer sessions related to Client/Country specific processes and ensure the audience has understood and can put into practice
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- Highlight to Service Manager any deviations from the standard scope of service
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- Recognize and deal appropriately with sensitive and confidential information
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- Time Recording to be completed accurately and on time
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- Contribute to team meetings and raise any issues immediately to your Service Manager
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- Ensure you are up to date with all Strada HR announcements and communications
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- Participate in projects and activities as needed and assigned
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Requirements
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- Good knowledge of MS Office tools such as Excel, Word, and PowerPoint
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- Advanced or native level of Czech is a must, German language skills will be an asset
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- Flexibility to support a global and fast paced environment
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- Attention to detail
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- Excellent written and verbal skills
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- Ability to collaborate and work in a team environment, as well as independently while adhering to processes and procedures
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- Experience in Customer Care and/or HR Administration preferred but not a must
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- High level of English spoken and written allowing every day work communication in this language
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What We Offer
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- Hybrid work
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- Private Medical Care
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- Adaptable Compensation Plan
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- Internal growth opportunities
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At Strada, Our Values Guide Everything We Do
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- Anticipate Customer Needs – We stay ahead of trends so our customers can grow and succeed.
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- Own the Outcome – We take responsibility for delivering excellence and ensuring things get done right.
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- Challenge Ourselves to Work Smarter – We move faster than the world around us to drive change and accomplish more.
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- Empower Each Other to Solve Problems – We tackle challenges head on, ask tough questions, and collaborate to find the best solutions.
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- Care About Our Work – We understand that what we do impacts millions, and we have a responsibility to get it right.
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Benefits
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At Strada, we support your whole self—offering a range of benefits for your health, wellbeing, finances, and future. These include health coverage, wellbeing programs, paid leave (vacation, sick, parental), retirement plans, learning opportunities, and more.
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All offers are contingent on successful completion of background checks, where permitted by law and as appropriate for the role. These may include identity, education, employment, and in some cases, criminal history verification, checks against global watchlists, credit reports, and/or drug testing. You’ll be informed of the specific checks applicable to your role and location during the recruitment process.
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Our commitment to Diversity and Inclusion
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Strada is dedicated to fostering a diverse, equitable, and inclusive workplace where everyone feels valued and supported. We believe that embracing differences strengthens our teams and drives innovation and success.
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Diversity Policy Sta