About the CompanyDana Dairy is an international dairy group specializing in the production and global distribution of milk powder and dairy ingredients. Dana Dairy operates across international markets, supplying high-quality dairy solutions to distributors and food manufacturers worldwide. The company is known for its strong export focus, operational reliability, and long-term partnerships across multiple regions.Learn more at:Company: Dana DairyReports to: operations headLocation: RemoteEmployment Type: Full-timeMissionThe Sales Operations & Administrative Assistant provides operational and administrative support to the Management. The role is responsible for managing daily customer communications and overseeing the full order-to-delivery cycle for small-volume markets, enabling senior management to focus on strategic priorities.Key ResponsibilitiesManage daily email communication with distributors and customers.Prepare, issue, and follow up on pro forma invoices.Follow with operation head delivery of goods.Forecasts: Manage forecasts of each client and overall forecast for total orders.Follow up orders as per forecasts, make sure clients place orders as per forecast.Closely coordinate actions with operations head.Maintain and update customer data, forecasts, and sales information in company's CRM.Prepare meeting minutes, action lists, and weekly follow-up plans.Follow-ups of the meetings.Coordinate administrative tasks and information flow between Dana teams.Support internal reporting, documentation accuracy, and ongoing process improvements.Maintain strong customer relationships by scheduling and conducting regular meetings with existing customers.Assist existing customers and collaborate with the operations head on claim resolutions.Required Skills & QualificationsHigh level of discipline, organization, and attention to detail.Excellent written communication skills with strong follow-up habits.Proficiency in Excel and general business documentation handling.Ability to manage multiple customers and priorities simultaneously.Professional working proficiency in English and Spanish (written and spoken).Strong sense of ownership, reliability, and accountability.Solid understanding of customer service principles.Loyalty to company values and strong commitment to the company policy.High emotional intelligence and ability to build positive relationships with existing customers.Nice to Have (Wish List)Previous experience in the dairy, food, or FMCG industry.Knowledge of export operations, logistics, or international trade documentation.Experience working with CRM systems (Bitrix experience is a plus).French and/or Arabic language skills are a strong asset.Experience in customer care.Understanding of claims handling (a plus).What We OfferA key support role within an international commercial organization.Exposure to global markets and export operations.Flexible working arrangement (remote).Opportunities for professional growth in sales operations and commercial administration.A collaborative, international, and fast-paced working environment.Industry: Food and Beverage ManufacturingEmployment Type: Full-timeBilingual Administrative Assistant (Insurance & Mobility) – Madrid Center Do you have solid administrative experience and are looking for a bilingual challenge in the heart of Madrid?On behalf of a prominent Law Firm, we are looking for an Administrative Assistant to join a specialized team focused on mobility processes and providing support to the U.S. market.CORE REQUIREMENTS :Valid Work Permit: Legal residency in Spain with authorization to work as an employee (Essential).English Level C1 or Native: Full fluency is required to maintain daily technical and commercial conversations with U.S. clients. (To be assessed during the interview).Solid Administrative Experience: Proven track record in management, document support, and operational organization.Madrid Residency: This is a 100% on-site position at our central office (Madrid Center).Key Responsibilities:Insurance & Policy Management: Support in processing and organizing coverage documentation. ( Specific training provided by the firm ).Bilingual Communication: Daily use of English for international calls and inquiries.Operational Support: Document management of files and high-precision data entry.Desired (Not mandatory):Previous experience or knowledge in the insurance sector or policy management. A great opportunity to specialize in a new field!Schedule & Work-Life Balance:Monday to Thursday: 09:00 to 14:00 and 15:00 to 19:00.Friday (Short shift): 09:00 to 13:00 only. Enjoy your Friday afternoons off!We Offer:Salary: €21,000 gross per year.Stability: Full-time permanent contract in a professional international environment.Location: Madrid Center (Excellent transport links).How to Apply: If you meet the English level, required experience, and hold a valid work permit, we want to hear from you!Send your CV to: SUBJECT: ADMINISTRACIÓN MADRID
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