Company Description
With over 25 years of experience, Birgit Müller Cocina y Vida SL is a highly regarded kitchen design studio specializing in bespoke kitchens and high-end interior projects. We work with an international clientele and are known for combining exceptional design, functionality, and craftsmanship.
Role Description
We are seeking a full-time Administrative & Customer Care Coordinator to join our team on-site in Palma de Mallorca. This dynamic role combines office administration, financial coordination, supplier management, and customer service, ensuring the smooth day-to-day operation of the business while providing excellent support to our clients before and after installation.
Key Responsibilities
* Prepare and send client invoices
* Process and organize supplier invoices
* Schedule and monitor supplier payments
* Maintain records of receipts, expenses, and important documentation
* Track payment deadlines and key administrative dates
* Prepare and organize quarterly documentation for our external accounting firm
* Maintain accurate filing systems and project records
* Coordinate customer service requests and after-sales support
* Contact appliance manufacturers, suppliers, and technical service providers on behalf of clients
* Arrange service appointments and follow up on warranty claims
* Resolve minor customer issues and ensure a positive customer experience
* Communicate with suppliers, installers, and external partners
* Support project coordination and general office administration
Qualifications
* Professional fluency in German and Spanish (spoken and written) – required
* Strong organizational and administrative skills
* Experience in office administration, customer service, operations, or bookkeeping support
* Excellent communication and interpersonal skills
* Ability to manage multiple tasks and priorities independently
* Proficiency in Microsoft Office and digital administration tools
* Customer-focused, proactive, and solution-oriented mindset
* English language skills are a plus
What We Offer
* Full-time position based in Palma de Mallorca
* Friendly and international working environment
* Opportunity to work on high-end kitchen and interior design projects
* Long-term growth opportunities within the company
* Competitive salary based on experience
If you are highly organized, enjoy working with people, and thrive in a fast-paced environment, we would love to hear from you.
#J-18808-Ljbffr