"You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you.
A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share. Join the team and start a better life for yourself."
Location
Pamplona
Employment type
Part Time Temporary
Department
Customer Relations
Deadline
Why we will love you
Porque somos mucho más que una empresa. Buscamos un impacto positivo en los hogares, la sociedad, el planeta y nos gusta ayudar a las personas a mejorar su vida diaria en el hogar, además de hacerlo de una manera sencilla y accesible para la mayoría. ¿Quieres hacer que millones de personas estén deseando llegar a casa?. TRAE TU TALENTO A IKEA.
What you'll be doing day to day
• Cumplir las normativas y protocolos en IKEA, dentro del marco vigente en esa materia.
* Asegurar un servicio de pos-venta rápido y eficiente.
* Gestionar las incidencias/reclamaciones: escucha activa, tramitación, gestión, soluciones en tiempo y forma para cada situación.
* Gestionar los cambios/devoluciones de artículos.
At IKEA it's all about our customers, and in Customer Relations we build and retain long-lasting relationships with new and existing customers in a multichannel retail environment. We're a diverse team that work together to ensure a positive and joyful experience for all IKEA visitors and customers: we set up services, gather feedback and make things right Our modus operandi is to connect to people by listening to their personal needs and to create genuine interactions. We're a bunch of people who are truly passionate about people