For one of our international clients, Red Global is seeking an experienced AWS (Connect) Architect in Europe (REMOTE)
Start: ASAP
Location: Europe (REMOTE)
Key Skills & Responsibilities:
* Consult Stakeholders in technical design and decision making around integrations architecture.
* Produce the target state based on AWS Connect (most likely in Bring-Your-Own-Telephony).
* Design end-to-end CCaaS architecture using Amazon Connect, Salesforce SCV, Lambda and other core AWS services.
* Design and implement call routing and handling logic to align with Salesforce SCV routing.
* Design and Implement security best practices within Amazon Connect to protect customer data and ensure compliance with regulations.
* Hands‑on experience with Amazon Connect, Amazon Lex, AWS CLI, Kinesis, S3, RDS and other core AWS services.
* Strong communication and cross‑functional leadership skills.
If you are interested, please send me your updated CV to for immediate consideration.
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