As a Sommelier at Roka, you’ll pair exceptional wines and sakes with unforgettable moments, ensuring smooth service, maximizing sales, and delivering top-tier customer satisfaction. Elevate the Roka dining experience with your wine and sake expertise!
Roka is a contemporary Japanese robatayaki restaurant, celebrated for its dynamic open-grill cooking and vibrant atmosphere.
Located in the Cap Vermell Grand Hotel, along the Balearic Island’s east coast, Roka Mallorca offers diners a seasonal, alfresco pop-up of lazy summer evenings, beautiful dishes, creative cocktails, and live DJs. Local ingredients are featured in Roka’s signature robatayaki cuisine to create a menu that can’t be experienced anywhere else.
Main Duties
Your key responsibilities will include:
* Collaborate with the front-of-house team to deliver seamless and efficient wine and sake service daily
* Use your in-depth knowledge of wine, sake, and food pairings to enhance guest experiences and drive sales
* Manage wine and sake stock levels and oversee ordering procedures with accuracy and care
* Monitor and maintain wine and sake service equipment, addressing any needs with management
* Build relationships with guests and high-value customers, creating lasting connections
* Handle guest feedback professionally, keeping senior management informed of key updates
What We Look For
Our ideal candidate embodies our values and brings:
* A genuine love for culinary experiences & a passion for Japanese cuisine
* Proven experience as a sommelier in a luxury high-volume restaurant
* Naturally friendly, customer-oriented, and skilled at creating memorable dining experiences
Benefits
As part of our team, you’ll enjoy:
* World-Class training, designed to inspire and educate
* Global opportunities, experience hospitality around the globe with our five incredible brands
* Family Meals are shared daily
* Rewards & Recognition, we value our team and celebrate your contributions to our success with meaningful rewards and recognition
* Dining discount, enjoy exclusive discounts across the Azumi group, worldwide!
Our Commitment to Inclusivity
We are an equal opportunities employer and welcome all applicants. If you require any assistance to make the recruitment process more accessible, please let one of our Talent Acquisition team know.