Company Description
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With over 25 years of experience, Birgit Müller Cocina y Vida SL is a highly regarded kitchen design studio specializing in bespoke kitchens and high-end interior projects. We work with an international clientele and are known for combining exceptional design, functionality, and craftsmanship.
Role Description
We are seeking a full-time Administrative & Customer Care Coordinator to join our team on-site in Palma de Mallorca.
This is a dynamic role combining office administration, financial coordination, supplier management, and customer service. You will play a key role in ensuring the smooth day-to-day operation of the business while providing excellent support to our clients before and after installation.
Key Responsibilities
• Prepare and send client invoices
• Process and organize supplier invoices
• Schedule and monitor supplier payments
• Maintain records of receipts, expenses, and important documentation
• Track payment deadlines and key administrative dates
• Prepare and organize quarterly documentation for our external accounting firm
• Maintain accurate filing systems and project records
• Coordinate customer service requests and after-sales support
• Contact appliance manufacturers, suppliers, and technical service providers on behalf of clients
• Arrange service appointments and follow up on warranty claims
• Resolve minor customer issues and ensure a positive customer experience
• Communicate with suppliers, installers, and external partners
• Support project coordination and general office administration
Qualifications
• Professional fluency in German and Spanish (spoken and written) – required
• Strong organizational and administrative skills
• Experience in office administration, customer service, operations, or bookkeeping support
• Excellent communication and interpersonal skills
• Ability to manage multiple tasks and priorities independently
• Proficiency in Microsoft Office xpzdshu and digital administration tools
• Customer-focused, proactive, and solution-oriented mindset
• English language skills are a plus
What We Offer
• Full-time position based in Palma de Mallorca
• Friendly and international working environment
• Opportunity to work on high-end kitchen and interior design projects
• Long-term growth opportunities within the company
• Competitive salary based on experience
If you are highly organized, enjoy working with people, and thrive in a fast-paced environment, we would love to hear from you. Please apply with your CV and a short introduction about yourself.
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