Job Description Experience the power of a game-changing career
We're a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.
If you're looking to grow and be inspired, as a Site Manager (On-site), you will be part of our team of game-changers who are powering the brands of the future.As a Site Manager, you will:
* Partner with senior leadership to define and execute site-level strategy
* Drive continuous improvement across key site metrics (quality, productivity, staffing, -training, attrition, and cost)
* Oversee workforce forecasting and planning to meet current and future client demand
* Collaborate with cross-functional teams to deliver quality and service objectives
* Hold a Bachelor's degree in a related field (Master's preferred) with extensive relevant experience
* Have strong progressive management experience, ideally within a large call centre environment
* Communicate confidently and effectively at all levels, both verbally and in writing
* Understand financial planning, forecasting, and budget management
* Are experienced in driving large-scale projects and business initiatives
* Full-time permanent contract with a rotative schedule, Monday to Friday from 9:00 to 18:00
* On-site role with a great office location in Olivenza
* Career development programs and leadership training
* At Concentrix, we invest in our game-changers because when our people thrive, our clients and their customers thrive.
Apply today and discover why over 440k+ game-changers worldwide call Concentrix their employer of choice.