Instantly recognizable, The Ritz‑Carlton Tenerife, Abama is the island's most iconic resort‑an oasis of tranquility where ocean, land, and subtropical vegetation blend with Moorish‑inspired architecture. With 462 rooms and suites spread across the Citadel and the exclusive Villa Retreat, we offer unmatched views of the Atlantic Ocean, Mount Teide, and our lush gardens. Our 5‑star resort is renowned for its award‑winning culinary offering – including Michelin‑starred restaurants – a 2,500 m² Spa & Fitness Center, multiple swimming pools, and the largest Ritz Kids in Europe.
Position: Revenue Management Analyst
We are looking for a passionate data analyst to maximize revenue in a luxury environment. As a Revenue Management Analyst, you will play a key role in supporting the analysis of performance trends, developing accurate forecasts, and optimizing pricing and inventory across Rooms and Food & Beverage.
Responsibilities Revenue Analysis & Strategy
Analyze sales and revenue performance across Rooms and F&B to identify trends, demand patterns, and opportunities for optimization. Develop detailed short‑ and long‑term forecasts based on historical data, market intelligence, and business objectives. Recommend and adjust dynamic pricing, inventory, and yield strategies according to market conditions. Support the annual budgeting and reforecasting processes by providing structured analytical insights and identifying risks or variances. Conduct market and competitor analysis to maintain competitive positioning in rate structures, packages, and promotions. Monitor and optimize room occupancy, F&B covers, and event revenue while balancing yield objectives with guest satisfaction.
Inventory & Systems Management
Monitor and update Rooms and F&B inventory to ensure accuracy and maximize revenue performance. Implement and revise rates, restrictions, and distribution strategies in PMS, RMS, and CRS systems. Perform system maintenance tasks including hurdle updates, demand forecasting, group block reviews, and daily checks. Escalate system or technical issues promptly to the appropriate support teams.
Reporting & Advanced Analytics
Prepare daily, weekly, and monthly performance reports (pick‑up, pace, productivity, comp set, STR, etc.). Build dashboards and executive summaries highlighting key metrics, revenue trends, and strategic recommendations. Support commercial strategy meetings by preparing critiques, performance summaries, and competitive analyses. Conduct month‑end audits, data validation, and quality checks to ensure accuracy and compliance.
Collaboration & Operational Support
Work closely with Sales, Marketing, Finance, Reservations, and Operations to ensure alignment in commercial strategy. Support ad hoc analyses and special projects requested by leadership or corporate teams. Assist in training new associates on revenue tools and systems. Ensure all actions comply with company policies, brand standards, and The Ritz‑Carlton Gold Standards.
Guest Interaction & Communication
(Applicable during occasional interactions with internal or external guests) Respond to guest inquiries professionally, following brand service guidelines. Communicate clearly and respectfully with guests and colleagues at all levels. Foster positive and productive working relationships across departments.
Quality, Security & Compliance
Ensure compliance with revenue recognition rules, audit requirements, and financial standards. Maintain high levels of confidentiality, data privacy, and system security. Participate in continuous improvement initiatives to enhance accuracy, efficiency, and strategic performance.
Qualifications
* Strong analytical and numerical skills with experience in data interpretation, forecasting, and reporting.
* Previous experience in Revenue Management, Business Analytics, Finance, Data Analysis, or similar roles (experience in hospitality is ideal).
* Advanced proficiency in Excel and familiarity with RMS, PMS (Opera preferred), and BI tools such as Tableau or Power BI.
* Ability to present complex findings clearly to different levels of the organization.
* Strategic mindset, results‑oriented approach, and proactive attitude.
* Excellent interpersonal skills and ability to collaborate with multiple departments.
* Fluent English and Spanish; German is a plus.
* Valid work permit for Spain.
* Recommended experience: minimum 2 years in hotel analytics, revenue management, or business analysis.
Benefits
* Competitive salary above the market rate.
* Special rates at more than 9,500 Marriott hotels (\"Explore Rate\") for you, your family, partner, and parents.
* Discounts on dining within the resort and other Marriott properties.
* Up to 75 % discount on flights for residents of Tenerife.
* Additional corporate benefits for travel and leisure.
* Special birthday gift.
* One complimentary stay at the resort after one year of service.
* Holiday pay and additional benefits according to internal policies.
* Advanced training programs and real opportunities for career growth.
* Employee dining room, uniform, and laundry service included.
* Team events, internal initiatives, and community impact activities.
* Comprehensive corporate medical coverage.
(Benefits are subject to internal policies and may vary.)
Apply
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Equal Opportunity and EEO Statement
Marriott International is an equal‑opportunity employer. We value diversity, inclusion, and authenticity. At The Ritz‑Carlton, we create extraordinary experiences that last, guided by our Credo, our Employee Promise, and the Gold Standards.
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