Ayudante Recepción 20 horas temporal - Occidental Aranjuez
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Location: Occidental Aranjuez, Madrid, España
Time type: Part time
Posted: Posted Today
Job requisition id: JR****
Barceló Group
Barceló Group is a family‑owned company founded in **** by Simón Barceló in Mallorca (Spain). Our expansion to the world’s major destinations, along with a clear growth strategy, has positioned us as the 2nd largest chain in Spain and one of the top 30 in the world in terms of the number of rooms. We have been awarded the “Best Hotel Management Company in the World” at the World Travel Awards. Currently, Barceló Hotel Group operates 270 urban and resort hotels with 4‑ and 5‑star ratings, totaling over 60,000 rooms in 24 countries.
Hotels and Brands
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* Royal Hideaway Luxury Hotels & Resorts
* Barceló Hotels & Resorts
* Occidental Hotels & Resorts
* Allegro Hotels
Responsibilities
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* Prepare documentation for pre‑check‑in and check‑out of guests and conduct the process.
* Maintain cleanliness and order of reception furniture and facilities.
* Handle telephone calls from guests and external callers.
* Exchange currency.
* Coordinate with kitchen and dining area.
* Provide guests with information and address their complaints.
* Use reservation software and office productivity tools.
Qualifications
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* Minimum 1 year of experience in a similar role.
* High proficiency in English; a second language is desirable.
* Computer skills, including office software and reservation programs.
* Adaptability, teamwork, customer orientation, communication skills, and problem‑solving ability.
Benefits
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* Flexible, collaborative, and responsible work environment.
* Career development plans and training programs tailored to your position.
* Access to Barceló Campus e‑learning platform for continuous learning.
* Participation in the Barceló Responsible corporate responsibility initiatives.
* Exclusive discounts on hotels and travel for you, your family, and friends.
* Health insurance policy with numerous advantages and special conditions.
* Ongoing discounts with various leisure and free‑time companies.
* Special offers with product and service companies. xpzdshu
* Exclusive agreements with different training and business schools.
Contract type
Temporal (Fixed Term)
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