* Support clients in defining relevant business processes. Provide business consulting support to customers* Document and track customer product enhancement requests and discovered bugs* Support and take responsibility for the progress of the team on tickets and Change Requests, working closely with other business teams* Regularly reporting progress and issues to client on both a formal and informal basis* Identifying any risks and proposing solutions* Document business requirements and procedures* Analyze business requirements and develop effective configuration solutions* Minimum 4+ years of strong experience in IT industry, experience in SAP HR or any equivalent is a plus* Knowledge in any of SuccessFactors modules (preferrably EC and/or Time Tracking)* Ideally SuccessFactors certified* Bachelor's degree in related field from a four-year college or an equivalent university degree* Stakeholder management experience and expertise* Experience having worked as part of a virtual teamAs pioneers in payroll, human capital and financial management solutions, we blend leading-edge technology with human ingenuity to keep you moving forward. Our team of over 8,000 experts bring decades of deep knowledge and experience to businesses around the globe helping them design and deliver at scale. Supporting over 1,400 customers across 33 countries, we embed ourselves at every stage of your journey, to help you drive your vision to value.#J-18808-Ljbffr