PbABOUT US /b /ppbr/pp bFor the Bilbao office (Iberdrola Tower) and/or the Vitoria office (Álava Technology Park). Candidates must be based in the Basque Country or nearby /b /ppbr/ppbLantek /bis a leading multinational company inb software solutions /bfor the industrial sector, specialized inb Industry 4.0 a /bnd digital transformationb. /b /ppWith over b400 professionals /b and presence in b16 countries /b, we are committed to continuous innovation to optimize manufacturing processes on a global scale. /ppbr/ppbABOUT THE ROLE /b /ppbr/ppAs part of the Operations team, this role will provide support to our customers, particularlly those situated in regions where we does not have an established physical presence. /ppbr/ppThe Customer Application Engineer will diagnose and troubleshoot any software-related problems, help our customers install applications and programs, assist them with computer issues and explain technical details. /ppbr/ppbDuties Responsibilities /b /ppbr/ppThe main duties are: /ppbr/pulliConsult, specify, install, configure, and provide support on issues related to: Lantek systems software suite, database server and CAD/CAM integration. /liliSupport and implement customer projects in Lantek software. /liliDefine solutions in exchange with customers. /liliCreate specifications according to the customer's requirements. /liliTrain customers and employees in Lantek systems (on-site and online). /li /ulpbr/ppbWHAT DO WE NEED FROM YOU? /b /ppbr/ppTo fill this position, we’re looking for a profile with: /pulliTechnical background, preferably Computer Engineering. /liliExperience in technical projects involving ERP software. /liliKnowledge of Microsoft environment (Windows, IIS, SQL). /liliKnowledge of Lantek systems would be desirable. /liliKnowledge of manufacturing processes in the Sheet Metal industry would be desirable. /liliKnowledge of databases: databases management, SQL Server. /liliNative Spanish speaker. /liliAdvanced level of English. Knowledge of German, French, or other languages will be a plus. /li /ulpbr/ppbWHAT DO WE OFFER? /b /ppbr/pulliPermanent contract. /liliHybrid work model. /liliFlexible working hours. /liliThe opportunity to work in a leading company in its sector, committed to constant innovation. /liliBe part of a dynamic and highly qualified team. /li /ulpbr/p