* Welcoming and assisting guests from arrival to departure ensuring their stay runs smoothly
* Acting as a point of contact for guest inquiries, feedback, and requests – in person, via phone, and by email
* Supporting the organization of guest activities, events, and sports programs
* Assisting with complaint handling and problem solving in collaboration with other departments
* Providing information about the resort’s services, sports facilities, and the island of Fuerteventura
* Helping with administrative duties such as preparing welcome letters, updating guest information, and creating reports
* Supporting the promotion of sustainability and health-focused initiatives within the resort
#J-18808-Ljbffr