The Role: Charles Taylor InsureTech is seeking a skilled and detail-oriented Business Analyst to join our Data Management team.
Overview
This role plays a key part in delivering high-impact data solutions to our clients, supporting business intelligence, data migration, and reporting initiatives across core insurance domains. The ideal candidate will have a strong analytical mindset, a solid understanding of insurance operations, and hands-on experience working with data throughout its lifecycle — from analysis and mapping through validation and user acceptance testing.
You will work closely with cross-functional teams including project managers, actuaries, data engineers, and business stakeholders to ensure that data solutions meet business needs and quality standards. This is a great opportunity to contribute to transformational projects within the insurance industry, leveraging your skills in data analysis, stakeholder engagement, and documentation, while growing within a dynamic and collaborative environment.
Key Responsibilities
* Analyze and understand business requirements related to core insurance data (e.g., policies, claims, customers, billing) to support modeling, data migration, reporting, and analytics initiatives.
* Collaborate with business stakeholders (such as business analysts, project managers, actuaries, and finance teams) and technical teams to document and validate data requirements.
* Define, document, and maintain comprehensive data mapping specifications, including source-to-target field mappings, transformation rules, data cleansing logic, and validation criteria.
* Perform detailed data analysis to identify data structures, relationships, quality issues, and anomalies across various source systems.
* Translate business rules and requirements into clear, actionable specifications for data development teams (e.g., ETL, reporting).
* Work closely with developers and data engineers to ensure that implemented data solutions meet business needs and functional expectations.
* Develop and execute data validation strategies and test cases to ensure data accuracy, consistency, and completeness.
* Support User Acceptance Testing (UAT) by helping business users validate data outputs and reports.
* Identify, investigate, and help resolve data issues, discrepancies, and defects throughout the data lifecycle.
* Maintain thorough documentation, including data dictionaries, mapping documents, process flows, and project status updates.
Required Skills
* Proven experience as a Data or Business Analyst, preferably in data migration and/or reporting projects within the insurance industry.
* Solid understanding of core insurance operations (e.g., policy administration, claims, underwriting, billing) and related data structures.
* Strong skills in data analysis, profiling, and mapping (source-to-target).
* Proficiency in SQL for data extraction, analysis, and validation.
* Ability to define and document detailed data transformation rules and validation criteria.
* Excellent analytical, problem-solving, and attention to detail.
* Strong communication skills, capable of engaging both technical and non-technical stakeholders.
* Fluent in English, both spoken and written.
* Ability to translate complex business requirements into clear documentation.
Nice-to-Haves
* Experience with core insurance systems (e.g., Guidewire, Duck Creek, Insis, SICS, Insurity) or other platforms.
* Familiarity with ETL tools and data migration or integration projects.
* Knowledge of data governance, metadata management, and data quality practices.
* Experience with Agile, Scrum, or hybrid methodologies.
* Knowledge of data warehousing, visualization, and BI tools.
* Bachelor's degree in relevant fields.
Why Join Us
Charles Taylor InsureTech combines insurance expertise with innovative technology consulting. As a part of Charles Taylor, we offer agility and security, helping clients reimagine insurance systems and digital products. We pride ourselves on a positive work environment, continuous learning, and inclusive culture, with various social and sporting activities throughout the year.
We are committed to diversity and inclusion, fostering a respectful environment with zero tolerance for discrimination of any kind.
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