PstrongSales Operations Administrative Assistant /strong /p pstrongAbout the Company /strong /ppbr/ppstrongDana Dairy /strong is an international dairy group specializing in the production and global distribution of milk powder and dairy ingredients.Por favor, presente su candidatura sin demora si su perfil encaja bien con este puesto, debido al alto nivel de interés.Dana Dairy operates across international markets, supplying high-quality dairy solutions to distributors and food manufacturers worldwide.The company is known for its strong export focus, operational reliability, and long-term partnerships across multiple regions./p pLearn more at: /p pstrongCompany: /strong strongDana Dairy /strong /ppstrongReports to: /strong operations head /ppstrongLocation: /strong Remote /ppstrongEmployment Type: /strong Full-time /p pstrongMission /strong /ppbr/ppstrongThe Sales Operations Administrative Assistant provides operational and administrative support to the Management.The role is responsible for managing daily customer communications and overseeing the full order-to-delivery cycle for small-volume markets, enabling senior management to focus on strategic priorities./strong /p pstrongKey Responsibilities /strong /ppbr/pulliManage daily email communication with distributors and customers./liliPrepare, issue, and follow up on pro forma invoices./liliFollow with operation head delivery of goods./liliForecasts: Manage forecasts of each client and overall forecast for total orders./liliFollow up orders as per forecasts, make sure clients place orders as per forecast./liliClosely coordinate actions with operations head./liliMaintain and update customer data, forecasts, and sales information in company’s CRM./liliPrepare meeting minutes, action lists, and weekly follow-up plans./liliFollow-ups of the meetings./liliCoordinate administrative tasks and information flow between Dana teams./liliSupport internal reporting, documentation accuracy, and ongoing process improvements./liliMaintain strong customer relationships by scheduling and conducting regular meetings with existing customers./liliAssist existing customers and collaborate with the operations head on claim resolutions./li /ul pstrongRequired Skills Qualifications /strong /ppbr/pulliHigh level of discipline, organization, and attention to detail./liliExcellent written communication skills with strong follow-up habits./liliProficiency in Excel and general business documentation handling./liliAbility to manage multiple customers and priorities simultaneously./liliProfessional working proficiency in strongEnglish /strong and strongSpanish /strong (written and spoken)./liliStrong sense of ownership, reliability, and accountability./liliSolid understanding of customer service principles./liliLoyalty to company values and strong commitment to the company policy./liliHigh emotional intelligence and ability to build positive relationships with existing customers./li /ul pstrongNice to Have (Wish List) /strong /ppbr/pulliPrevious experience in the dairy, food, or FMCG industry./liliKnowledge of export operations, logistics, or international trade documentation./liliExperience working with CRM systems (Bitrix experience is a plus)./liliFrench and/or Arabic language skills are a strong asset./liliExperience in customer care./liliUnderstanding of claims handling (a plus)./li /ul pstrongWhat We Offer /strong /ppbr/pulliA key support role within an international commercial organization./liliExposure to integral markets and export operations./liliFlexible working arrangement (remote)./liliOpportunities for professional growth in sales operations and commercial administration. xhfqzwm /liliA collaborative, international, and fast-paced working environment./li /ulpbr/ppstrongIndustry: /strongFood and Beverage Manufacturing /ppbr/ppstrongEmployment Type: /strongFull-time /p