PstrongAbout Mapal Group /strong /ppMapal Group is Europe’s leading supplier of back of house software to the hospitality industry, from workforce and learning management solutions to business analytics and reputation management. We work with some of the biggest and best names in the business like Five Guys, Burger King, Dishoom, Compass Group, Soho House, Diageo, Sodexo and Costa Coffee. /ppbr/pp strongReporting line /strong /pp You will report to the Business Administrator. /ppbr/pp strongResponsibilities /strong /pulliGeneral services, facilities, reception, and administration. /liliManagement of calls, visits, and executive meetings at an international level. Travel management. /liliDatabase maintenance: adding, removing, and updating the services contracted by the client. /liliProcess documents or internal or external communications in the company's informtion circuits. /liliPrepare documents and communications. /liliClassify, record and file communications and documents according to the appropriate techniques and the parameters established by the company. /liliSupport in the management of business processing processes in relation to the commercial, financial, and accounting areas of the company, according to the administrative processes and procedures applying current regulations and in conditions of safety and quality. /liliAttend to employees, deal with incidents and claims through different channels: telephone, email, personally, etc. /liliSupport in the different needs of other departments. /li /ulpbr/pp✅ strongRequirements /strong /pulliFluent English - C1 /liliProven experience in Front and Back Office positions. /liliKnowledge of office invoices, billing, etc. /liliOffice365. /liliVersatile to adopt different functions within the administration and reception department. /liliResolution capacity, desire to learn and work as a team. /liliAvailability of flexible hours in the user service slot (8 - 18). /liliPresential work model. /li /ul