PbJob Summary /b /ppThe Operations Supervisor is responsible for overseeing the operational efficiency, safety, and quality of training delivery at a facility providing OPITO, STCW, and GWO training. This role ensures compliance with industry standards, quality management systems, and regulatory requirements while maintaining high standards of training delivery and facility operations. The Operations Supervisor will implement and monitor procedures, observe instructional staff, manage facility maintenance, and ensure robust inspection regimes to support a safe and effective training environment. /ppbr/ppAs part of an initial trial period of up to 6 months, the Operations Supervisor will be supported by the CEO, regional Operations Manager’s and external consultants to support and mentor the candidate, giving them a roadmap to operational excellence for the Taliarte Centre /ppbr/ppbKey Responsibilities /b /ppb- Maintaining Standards and Compliance /b /pulliEnsure all training programs (OPITO, STCW, GWO) adhere to relevant accreditation standards, industry regulations, and organizational policies. /liliMonitor compliance with quality management systems (e.g., ISO 9001 or equivalent) and maintain accurate records for audits and certifications. /liliLiaise with external auditors, accrediting bodies, and regulatory authorities to ensure ongoing compliance. /li /ulpb- Implementing and Monitoring Procedures /b /pulliDevelop, implement, and review operational procedures to ensure consistency, safety, and efficiency in training delivery. /liliEnsure all staff follow standardized procedures and update documentation as required to reflect best practices and regulatory changes. /liliConduct risk assessments and implement corrective actions to address operational or safety concerns. /li /ulpb- Observation and Support of Instructional Staff /b /pulliRegularly observe instructional colleagues during training sessions to ensure adherence to approved curricula, teaching standards, and safety protocols. /liliProvide constructive feedback, coaching, and mentoring to instructors to enhance training quality and professional development. /liliCoordinate with the instructional team to schedule instructor evaluations and ensure competency requirements are met. /li /ulpb- Adherence to Quality Management Systems /b /pulliOversee the effective implementation of the facility’s quality management system, ensuring all processes meet internal and external standards. /liliMaintain and update quality records, including training logs, incident reports, and compliance documentation. /liliLead internal audits and prepare for external quality assurance inspections by accrediting bodies. /liliFacility Maintenance and Inspection Regimes /liliOversee the maintenance of training facilities, equipment, and resources to ensure they are safe, functional, and compliant with industry standards. /liliDevelop and manage inspection schedules for training equipment, safety systems, and facilities to meet OPITO, STCW, and GWO requirements, as well as local regulatory standards. /liliCoordinate with maintenance teams or external contractors to address repairs, upgrades, or replacements promptly. /li /ulpb- Operational Oversight /b /pulliSupervise daily operations, including scheduling of training sessions, allocation of resources, and coordination of staff. /liliMonitor operational performance metrics and implement improvements to enhance efficiency and trainee satisfaction. /liliManage inventory of training materials and equipment, ensuring availability and compliance with specifications. /li /ulpb- Health, Safety, and Environmental Compliance /b /pulliEnsure a safe training environment by enforcing health and safety protocols in line with industry regulations (e.g., OPITO, STCW, GWO). /liliInvestigate incidents or near-misses, document findings, and implement preventive measures. /liliPromote a culture of safety and compliance among staff and trainees. /liliStakeholder Engagement /liliCollaborate with internal teams (e.g., instructors, administration) and external stakeholders (e.g., clients, accrediting bodies) to ensure seamless operations. /liliAddress client feedback and work to enhance the training experience while maintaining standards. /li /ulpbr/ppbQualifications and Skills /b /pulliExperience: Minimum of 3 years of experience in training operations, preferably in a training or educational environment with knowledge of OPITO, STCW, or GWO standards. /liliCertifications: Relevant certifications in quality management (e.g., ISO 9001 Lead Auditor), health and safety (e.g., NEBOSH), or industry-specific qualifications are highly desirable. Working towards relevant qualifications during trial period will be required. /li /ulp- Skills: /pulliStrong understanding of quality management systems and industry accreditation standards. /liliExcellent organizational and leadership skills with the ability to manage multiple priorities. /liliProficient in observing and evaluating instructional performance with a focus on constructive feedback. /liliKnowledge of facility maintenance and inspection processes, including safety equipment standards. /liliEffective communication and interpersonal skills for collaboration with staff, clients, and auditors. /liliProficient in Microsoft Office suite. /li /ulpbr/ppbPersonal Attributes /b /pulliDetail-oriented with a commitment to maintaining high standards. /liliProactive problem-solver with a focus on safety and quality. /liliAbility to work under pressure and adapt to changing operational needs. /liliTeam player with a collaborative approach to leadership. /li /ulpbr/ppbWorking Conditions /b /pulliThe role is based at the training facility with occasional travel for audits, training, or stakeholder meetings. /liliMay require working outside regular hours to oversee training sessions or address urgent maintenance issues. /liliExposure to training environments, including outdoor or simulated conditions, requiring adherence to safety protocols. /liliThe role will initially be on a trial basis for up to 6 months, transitioning to a permanent position on successful completion of the trial period. Role will initially be a hybrid instructional and supervisory role, so the candidate will be required to continue with course instruction as required. /li /ulpbr/ppWe regret only shortlisted candidates will be contacted. Thank you. /ppbr/ppbr/ppEA Licence No: 23C1640 /p